Just bought (and paid) an image but I can't download it
Hello
In big trouble trying to upload an image I just bought.
I received an e-mail with the order number and the details, but I can't find it in my library, or in my order list.
Hello
Payment has not been addressed is why you can't find the picture.
I'm this review with our it team and will let you know when resolved.
In the meantime, I've added a credit to your account so you can register the image you need.
Thank you for your patience.
Bev
Tags: Adobe Stock
Similar Questions
-
I just bought CS5 - CS6 update plan, but I can just test the software
I work in CS 5.5 for awhile and decided to start the creative use of the Cloud. I signed in and ordered the offer which ends September 2 for businesses; This is to update a previous CS. The first payment is made, I installed creative cloud but when I go in the "Apps" menu it only allow me to test the software. I save the number of validation.
How to install or update my older versions?
allow at least a day working pst for your order to be processed.
You can check the status of your order, Adobe ID Code
Once you see that your subscription is active, the buttons of the trial should be replaced by install the buttons in your application to cc. Otherwise, Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
-
the canon 5 d is 50 megapixels, which is too big for lightroom?
The Canon 5 d requires LR 6.0 / CC 2015. What version of LR do you have?
-
I ordered creative cloud for teams, and in my account, status says "your order is being processed". Now I can install creative cloud app, but no desktop applications.
I ordered the wrong thing or should I wait until my credit card has been accepted?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
I just bought two images, but there are so many link or anywhere for me to download the images. How can I download these?
Just follow these steps: I downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them. Why do they have a watermark on them?
-
I just bought a DMC-TZ70 Lumix, but thw RAW images are not supported in the elements. Is there a way to turn the problem?
According to this faq:
FAQ: Photoshop Elements will work with my camera, or why does not open my raw files?
Devices supported by Camera Raw
your camera requires the ACR 9.0 module which is only available in PSE13 after update (menu help/update).
If you have an older version of elements, the free solution is to use the DNGconverter mentioned in the faq above with the download links.
This stand-alone software converts all of a folder of your raw files to DNG format raw that older versions of items can read and modify. -
I just bought an upgrade for the 14 items. I downloaded it, but when I try to activate it I need a serial number. When I connect to my Adobe account and follow the links, there is no information in my account on the product so no serial number. Can anyone help?
When you purchase a download you will be emailed a serial number... did you receive your email?
Find your http://helpx.adobe.com/x-productkb/global/find-serial-number.html serial No.
-
I just bought creative editing student and teacher of clouds and the payment got through, but I can only download a free trial period?
Hello
Please see buy your student and teacher edition purchase, convert a redemption to a serial code, etc..
Hope that helps!
Kind regards
Sheena
-
I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?
Hi Amy
Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC
Thank you
Varun
-
I just bought and downloaded the two files for 12 items, but it does not appear that I have
I just bought and downloaded the two files for 12 items, but it does not appear that I have
Get it fixed... Thank you
Sent from my iPad
-
I just bought elements of Prime Minister, but chooses 32 bit when I would have had 64. How do I change this?
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 ) -
I opened MY Facebook id and I get my photos of friends from my mistake I don't know who im key press + photos going to hide how I is new im trying to come back, but I never see still photos im click on the image, but im can not show me
This has happened
Don't know how many times
is 2 days befor
It is possible that you clicked the 'Block Images' item in the context menu by attempting to save an image.
Check the image exceptions: Tools > Options > content: Load Images: Exceptions - see the web content, pop-ups, fonts and language settingsA way to see what images are blocked is to click on the favicon (Site ID icon) on the left side of the address bar.
Click on the "More information" button opens the Security tab of the "Page Info" window (also accessible via "tools > Page Info").
Go to the tab Media of this "Page Info" window.
Select the first image and scroll though the list with the arrow pointing downwards.
If an image in the list is grayed out and there is a check mark in the box "block Images of..." and remove this mark to unlock the images from this area.See also the problems that cause to not show images and http://kb.mozillazine.org/Images_or_animations_do_not_load
-
You just bought a 5 s unlocked, but it says invalid sim card.
You just bought a 5 s unlocked, but it says invalid sim card.
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you have currently installed in this iPhone is a carrier that is not supported in the title of the activation policy that is currently assigned by the activation server. This isn't a problem with the hardware with the iPhone. Please insert a different SIM card of a carrier supported or to ask that this iPhone be unlocked by your operator. For more information, contact Apple.
That is the message, but my phone was bought unlocked.
-
Hello. I just bought the Warcraft Battle chest but when I tried to install it, I am told that PowerPC applications are more supported. Is there a way I can work around this problem? Thank you.
Except by running Mac OS X Server 10.6 inside a product such as VirtualBox or Parallels Desktop or decommissioning the BONE if possible on the Mac, no.
(137544)
-
just bought HP Pavilion 23xi monitor, but not sound. It is based in the speaker?
just bought HP Pavilion 23xi monitor, but not sound. It is based in the speaker? or any HP monitor built in speaker?
Hello
The following link shows its specifications:
http://WWW8.HP.com/emea_africa/en/products/monitors/product-detail.html?OID=5328978#! tab features =
No speaker. Please try the following Nice monitor:
Kind regards.
Maybe you are looking for
-
Anyone know if a BY80607002526AE (Corei7 940xm socket G1) enter into a system with a processor (socket G1 of Corei7 720 QM) of BX80607I7720QM and significant increase in processing power? At least enough to be worth the extra upgrade $ 150?
-
Prevent vi execution when opening
Hello I have a vi in which I made a mistake with the allocation of pointer in a call library node block. When I tried to run the vi, LabView crashed. Now when I try to open the vi once again, it crashes immediately with ' Exception: EIP = 0x01CA3B32
-
I can't get past the screen to update!
When I start the computer it goes to the installation of updates 3 of 3 then stops and restarts and goes back to the installation of the updates... does it again and again... any suggestions on how to go beyond that? I have no discs and startup repai
-
Error: "no connection is available via USB" when you try to synchronize Palm Tungste E.
original title: problems with my Palm Tungste E and Windows XP I have a Palm Tungsten E PDA. I can't synchronize Ho. The Palm shows that no connections are available via the USB port. Palm software only has a connection available in the Installer (Co
-
I'm down and back up to close it, but can not see the screen to do anything it is like a curtain that I see a bit of color behind the layer