I just purchased Creative cloud for teams, but I can only download paths. Do I did wrong?
I ordered creative cloud for teams, and in my account, status says "your order is being processed". Now I can install creative cloud app, but no desktop applications.
I ordered the wrong thing or should I wait until my credit card has been accepted?
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
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Hello, I agree with creative cloud and log, but I can't download the full version just the test version? Why? Someone help me please.
Hi Bruno.
Please check the link and try:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Let me know if this helped!
See you soon!
Chirag
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I want to buy creative cloud for students, but it can not find the mine school. My school is in the Netherlands, what to do?
Your Adobe ID account shows the United States as the country which is why you see this list. If you are not based in the United States, you will need to create a new Adobe ID with the country properly before you place your order - see change the country associated with your Adobe ID
Thank you
Bev
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Creative cloud for teams - second computer will only install as trial version
Hello
My company bought Creative Cloud for teams. I use a Mac at work and have installed without any problem there. However, at home, I use a PC (Windows 7) and I tried several times to connect to my creative cloud account and download programs so I can work at home, but every time it loads only programs such as trial versions.
I tried several troubleshooting options with no luck:
- Click on the sign in the window of the trial - but he asked me just a serial number which I did of course not.
- I asked my IT dept work to remove and return my seat invitation, which they did, but it does not solve the issue.
- I asked my work COMPUTER dept to check with the dealer we bought Creative Cloud for teams to know if there is any restrictions or parameters that used to allow to install on a second computer but they said it should be good.
- My teammates to work have installed on their Mac home without any problems, there seems to be only a PC problem.
- I have previously on my computer but uninstalled everything CS6 in the case where this caused the conflict - but it does not solve the problem of CC.
- I uninstalled and used the Adobe cleaning tool, then reinstalled but it doesn't work - the hearing days still held countdown.
- I uninstalled again, use a registry cleaning tool (clean base registry, temporary files, files temporary browser etc), used the cleaning tool Adobe (just to make cleaner) and removed all traces of Adobe from my machine. I reinstalled Creative Cloud Application manager, installed Acrobat to try it. This time, the hearing days returned to 30 (instead of zero). I clicked the "sign" button in, it connect but always requires a serial number.
I tried contacting Adobe via chat but we told him after that some time I would need to talk to Tech Support. My discussions with the Technical Support Adobe in the past have not been successful, so I thought I would ask the forum as my last-ditch attempt to solve this problem.
All suggestions welcome.
Thank you!
Hello
Reset the hosts file:
Windows
Click Start > run, type % systemroot % \system32\drivers\etc and then press ENTER.
Right-click on the hosts file, and then select open. Select the application Notepad open the hosts file.
Save the hosts file: Choose file > save as, save the file as hosts.backup, and then click OK.
Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and remove these entries.
Save and close the file.
Mac OS
Log in as an administrator to change the hosts file in Mac OS.
In a window of Finder, select go > go to folder.
Type/etc.
Select the hosts file and open it.
Save the hosts file: Choose file > save as, save the file as hosts.backup, and then click OK.
Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and remove these entries.
Save and close the file.
Kind regards
Romit Sinha
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I have purchesed the composition of creative cloud - studenet & teacher
and I can only download trial versions of applications creative cloud
Connect with adobe tied to your subscription id and install the desktop cc app from here, https://creative.adobe.com/products/creative-cloud
Use the desktop application to install your programs.
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I bought last night the license creative cloud for students, but it's still not available for download. I can just download the demo version of each application and then once they are installed, a message appears and says buy app! What is the problem? Also, if I try to reboot the adobe id site said that I bought the creative cloud but I have no registered product, no serial number and help it is totally non-existent.
Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
I hope this helps.
Concerning
Megha Rawat
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Creative cloud for teams (no hidden costs)?
About the subscription team CC please specify this following:
(1) is there a certain number of seats allocated to the purchase of the team and if so, how?
(2) for a company of 6 to 8 employees who need to use various products from the Suite of master, is their a surcharge for each employee or a seat?
Please clarify as soon as possible because our company is very interested in membership, but we need more clarity on this particular issue.
Concerning
S. Phillips
http://www.Adobe.com/au/products/creativecloud/FAQ.html#CCM-teams
(1) is there a certain number of seats allocated to the purchase of the team and if so, how?
No, you pay per seat. Single-seat minimum, maximum is willing to pay for.
"How creative cloud for teams cost?
Creative cloud for teams is US$ 69.99 per user, per month (with an annual commitment). Existing CS3 and later people have already bought the Creative Suite software through a volume licensing program can purchase at a price of US $49.99 per month and per user. »
(2) for a company of 6 to 8 employees who need to use various products from the Suite of master, is their a surcharge for each employee or a seat?
Same cost per user and per month, regardless of whether they are using 1 app, some applications or applications.
You pay $69.99 for each seat per month. You can add, remove or reassign the seats of the administration console as required.
6 seats x $69.99 per month = $419,94 per month
8 places x $69.99 per month = $559,92 per month
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Possible creative cloud for teams on a MAC and Windows?
Hi, I use creative cloud for teams on a Mac. Is it possible to use also a 2nd machine with the windows installation? He says that I don't have a Moderno on Windows.
Thank you!
Hello
Your subscription allows you to have facilities on both machines work, then Yes, you can use the software on two machines (but not at the same time).
You can check: http://www.adobe.com/legal/licenses-terms.html
I hope this helps!
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Creative cloud for teams - Illustrator - impossible to find serial number
Hello. I bought (March 25, 2016) Adobe Creative Cloud for teams with Illustrator (annual membership with monthly payments), but when I looked into products in my accounts Adobe, it's not Illustrator and no serial code, so I can not finish the registration and can only use the trial version. Can you help me with this? Thank you in advance.
There is no serial numbers for creative cloud subscriptions.
Help creating cloud / Cloud Creative applications request serial number
https://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html
FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?
https://forums.Adobe.com/thread/1962238
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
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I just bought creative editing student and teacher of clouds and the payment got through, but I can only download a free trial period?
Hello
Please see buy your student and teacher edition purchase, convert a redemption to a serial code, etc..
Hope that helps!
Kind regards
Sheena
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How to remove a license/seat Creativ-Cloud for teams?
There someone now how to remove a seat/user of the creative cloud for teams? I have a unused seat and wants to get rid of it.
It does not seem that Adobe still wants to share this information on the faq. I understand that I must eventually pay anyway, all year
but really, I don't want to pay for this unused seat for the rest of my life...
Thanks in advance!
Hello
No way to remove it yourself, you must contact the customer and normally they will remove it without any problem.
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Creative cloud for teams Invitation has not received
I invited a member of the team to use creative Cloud for teams and the Adobe site says the invitation was sent, but the user never received. I deleted this account and used an email that I have access to, and I never received it. How long does take to send the invitation?
Adobe has apparently sent to different areas of e-mail problems. The target user must add Adobe as a contact. (We are talking not only about the audit of the records of spam either.))
See the Adobe link:
-
Creative cloud for teams and DPS
Hello
We are a small team and decided to sign up for creative cloud for teams. Currently, the account has a license that will be added to the when we will begin to develop. My question is if I am able to create limitless applications of simple-folio? As when I try to click on the App generator, I wonder to pay an additional monthly subscription. I tried to call but it was a disaster, and came here to see if there is a simple solution.
Thank you
Tom
Single edition apps are not included in the subscription of the teams.
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I just purchased creative cloud. What is the first step I should take?
I just purchased creative cloud. What is the first step I should take?
I'm unable to download the apps and I don't know why. I thought it had something to do with me having the prior consent of the trial, so I advanced and deleted. And I can not even download applications. Am I missing a specific step in all of this? I was under the assumption that when I bought the creative cloud, it would be a kind of command prompt to install the program (the way adobe works normally) then I would be able to install applications separately.
Hi Poe7,
Welcome to the community & thank you for being the Member of creative cloud!
The first thing is to download Creative cloud desktop application that will help you to download all the available applications, go to https://creative.adobe.com/products/creative-cloud and download it.
One time downloaded, launch it and select any product to start the download/installation of the app.
Thank you!
Ankit
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We bought clouds for teams, but still in trial mode
We bought some clouds for teams, but applications are still in trial mode. We have the license confirmation.
What must we do to?
Welcome to the Adobe community.
With Creative CLoud for teams, you must invite users to be part of the team to actually have access to all the products, if the invitations are not sent, then they will use the product as a trial only.
If you are the Admin program, I ask you kindly, connect to the Console of administration at creative.adobe.com and prompts the user who needs to use the subscription.
Kind regards
Michael Sharma
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