I just purchased Creative cloud for teams, but I can only download paths. Do I did wrong?

I ordered creative cloud for teams, and in my account, status says "your order is being processed". Now I can install creative cloud app, but no desktop applications.

I ordered the wrong thing or should I wait until my credit card has been accepted?

Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

Don't forget to stay signed with your Adobe ID before accessing the link below

Creative cloud support (all creative cloud customer service problems)

http://helpx.Adobe.com/x-productkb/global/service-CCM.html

Tags: Adobe

Similar Questions

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    Hi Bruno.

    Please check the link and try:

    https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

    Let me know if this helped!

    See you soon!

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    Your Adobe ID account shows the United States as the country which is why you see this list.  If you are not based in the United States, you will need to create a new Adobe ID with the country properly before you place your order - see change the country associated with your Adobe ID

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  • Creative cloud for teams - second computer will only install as trial version

    Hello

    My company bought Creative Cloud for teams. I use a Mac at work and have installed without any problem there. However, at home, I use a PC (Windows 7) and I tried several times to connect to my creative cloud account and download programs so I can work at home, but every time it loads only programs such as trial versions.

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    Hello

    Reset the hosts file:

    Windows

    Click Start > run, type % systemroot % \system32\drivers\etc and then press ENTER.

    Right-click on the hosts file, and then select open. Select the application Notepad open the hosts file.

    Save the hosts file: Choose file > save as, save the file as hosts.backup, and then click OK.

    Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and remove these entries.

    Save and close the file.

    Mac OS

    Log in as an administrator to change the hosts file in Mac OS.

    In a window of Finder, select go > go to folder.

    Type/etc.

    Select the hosts file and open it.

    Save the hosts file: Choose file > save as, save the file as hosts.backup, and then click OK.

    Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and remove these entries.

    Save and close the file.

    Kind regards

    Romit Sinha

  • I have purchesed the composition of creative cloud - studenet &amp; teacher and I can only download trial versions

    I have purchesed the composition of creative cloud - studenet & teacher

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    Screenshot 2016-01-03 08.20.58.png

    Connect with adobe tied to your subscription id and install the desktop cc app from here, https://creative.adobe.com/products/creative-cloud

    Use the desktop application to install your programs.

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  • Creative cloud for teams (no hidden costs)?

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    (2) for a company of 6 to 8 employees who need to use various products from the Suite of master, is their a surcharge for each employee or a seat?

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    Concerning

    S. Phillips

    http://www.Adobe.com/au/products/creativecloud/FAQ.html#CCM-teams

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    No, you pay per seat. Single-seat minimum, maximum is willing to pay for.

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    Creative cloud for teams is US$ 69.99 per user, per month (with an annual commitment). Existing CS3 and later people have already bought the Creative Suite software through a volume licensing program can purchase at a price of US $49.99 per month and per user. »

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    Hi, I use creative cloud for teams on a Mac. Is it possible to use also a 2nd machine with the windows installation? He says that I don't have a Moderno on Windows.

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    Hello

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    There is no serial numbers for creative cloud subscriptions.

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    https://forums.Adobe.com/thread/1962238

    Log, activation, or connection errors. CS5.5 and later, Acrobat DC

    https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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    http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

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  • Creative cloud for teams Invitation has not received

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    Adobe has apparently sent to different areas of e-mail problems.  The target user must add Adobe as a contact.   (We are talking not only about the audit of the records of spam either.))

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    Thank you


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    Single edition apps are not included in the subscription of the teams.

  • I just purchased creative cloud. What is the first step I should take?

    I just purchased creative cloud. What is the first step I should take?

    I'm unable to download the apps and I don't know why. I thought it had something to do with me having the prior consent of the trial, so I advanced and deleted. And I can not even download applications. Am I missing a specific step in all of this? I was under the assumption that when I bought the creative cloud, it would be a kind of command prompt to install the program (the way adobe works normally) then I would be able to install applications separately.

    Hi Poe7,

    Welcome to the community & thank you for being the Member of creative cloud!

    The first thing is to download Creative cloud desktop application that will help you to download all the available applications, go to https://creative.adobe.com/products/creative-cloud and download it.

    One time downloaded, launch it and select any product to start the download/installation of the app.

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  • We bought clouds for teams, but still in trial mode

    We bought some clouds for teams, but applications are still in trial mode. We have the license confirmation.

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    JoeWC,

    Welcome to the Adobe community.

    With Creative CLoud for teams, you must invite users to be part of the team to actually have access to all the products, if the invitations are not sent, then they will use the product as a trial only.

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    Kind regards

    Michael Sharma

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