Just me thunderbird, can't get emails, followed the installation program?

I have a PlusNet email account, I put the details for imap on their guide installation and yours - everything seems ok, but when I click on "get email" nothing happens (and there are 500 + on the server) whassup?

Additional info in case anyone else finds this question.

When you create a new e-mail account,
File > new > existing e-mail account
He asks name, E-mail address and password.
then you click on "Continue" and Thunderbird attempts to locate the server settings automatically.

This "e-mail address" info you entered will serve as the username and auto inserted.
If you used the "Manual Config" button when creating an account to change settings manually, so maybe it's why she had the wrong information in the user name.

Although, looking at the information provided by PlusNet to the link below, it's a bit confusing and not as clear as it could be. Thus, we can understand how someone could find themselves in the same situation.

Thank you very much for your solution.

Tags: Thunderbird

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