Kaspersky

After doing the opposite of Kaspersky to erase the previous program security and after re-booting... I've been locked out of my computer... can't type keyboard so can not enter my password... Please help...

melleroo,

This is a default with Kaspersky, where a registry value is still present after uninstalling the software Kaspersky causing the keyboard or the mouse to stop working.

You will need to make a determination of system

(1) turn off the PC
2) turn on the PC and press the f10 key
(3) select Restore C: drive / recovery

This wipe out the current image and reset your PC to factory State. All data will be lost.

After completing a recovery please update 1 Kaspersky software, then uninstall the software as usual.

Tags: Sony Computers

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