Latitude E5550 - BIOS update failed

I just got a Latitude 15 5000 Series (E5550) with BIOS A07 installed. Looking through the drivers and the section of the software for the device on the Dell Web page indicates that an update of the A10 BIOS was released November 30, 2015. The changelog says it solves a specific problem I encounter. However, the download and installation of the BIOS, it fails with an error indicating: "cannot update a Latitude E5550 with a BIOS for a Latitude 5550. I have re-downloaded the update several times to verify that the download is not corrupt. In addition, I contacted Dell technical support via chat and he said it was due to my OS is not supported for the Installer (Windows 10 Enterprise). Because the machine has any use, I reinstalled Windows 10 Pro (knowing it would not solve the problem) and resume the update. A failed once again with the same error.

Curious if anyone has encountered this and if they were able to relay this information to someone at Dell, which includes.

Theres 2 slightly different, but similar models that share the same drivers (except the BIOS). Use the other A10 UEFI BIOS update here:

http://downloads.Dell.com/published/pages/latitude-E5550-laptop.html

Tags: Dell Laptop

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