Lightroom - blue screen - Dell Inspiron
Hello
Please could someone help. I just bought a Dell Inspiron 5759. I7, 16 GB ram, 2 TB hard drive. Windows 10 House.
I tried to use Lightroom and there is a blue screen. I've seen a few questions re this but wanted to attended with graphics cards that I have - surely the laptop should have latest graphics cards - I have an AMD Radeon R5 M335 and Intel HD Graphics 520. Should I update these?
Thank you!
Download the driver here: Mobile
You probably have the screen connected to the R5 and the Intel 520 is not in use - you can check that in Device Manager.
There is therefore no need to update the 520, you can even disable it if it is not used.
Tags: Photoshop Lightroom
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Only get blue screen to develop the module
This card is not supported?
It works as Lightroom uses is no longer your GPU for rendering of image in the develop module.
Please see the FAQ and the troubleshooting of Adobe Lightroom GPU
~ Assani
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