Lights on the modem are green but still no internet, please help!

Hi I'm new to this so don't know where to post this thread. Recently my internet has stopped working. I have Verizon internet with a netgear router. When I go to routerlogin.com it says error Internet and my IP Port says my IP address is 0.0.0.0 and that goes with the subnet mask and DNS servers. They never said 0.0.0.0 before and I don't know that's why the internet has stopped working. I know nothing about computers so I need help. whatever that either would be appreciated.

I did everything and nothing. I had to call Verizon and they gave me as a new modem with built in WiFi

Tags: Netgear

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