Limit the number of users

OK - so maybe I dream - but I was so sure that when I signed this client for a plan of webCommerce (they paid $421 for the year) they could have 1 Admin more users. Now I see that there is only 1 user - period - for the site. It has always been this way?

So to solve this problem, we will be upgraded to allow for more users. The question is, if the customer does themselves through their administration, they have the choice to upgrade to the next higher plan - $52.99 per month. They would like to pay annually. What is the upgrade prorated for the month they already paid?

Or is the best thing to do is upgrade through my partner account and add a user to $5 / month and simply pay monthly? Also, can I then go back and add just a user more for $5 / month.

Hello

Yes the webCommerce plan 1 would only allow for one admin user not partners.  There are other plans that offer additional users such as webCommerce 5 or 10 (5 or 10 users with respect).

So if need to add more users you can add options within your portal-> clients-> details.

If just need to add a user to the site just for Portal--> customers--> details add me to the site.

* Note: The partner user must be outside the portal and you will need to log in as the user to add to any site in the portal.

I hope this clarifies!

-Sidney

Tags: Business Catalyst

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