Links Hypertext and push buttons unresponsive in the center of the Faculty of Campus Solutions 9.0
During our ranking for the last two terms, we had a faculty complain that he couldn't save more than once when entering notes.
After a closer analysis, we found that not only the "Save" button becomes unresponsive, but all the links and buttons on the page do not respond as well. The class change button, the list button Choose degree on my schedule page, etc. We have tried many browsers and tested as instructors using several different environments and one of the things we are seeing is that allows to empty the cache after that number will appear in the majority of cases, but we know not how to draw this question or troubleshoot it.
I have two questions; (1) what is an indication of a system problem (not enough memory) or a browser problem? and (2) is there a way to trace this issue and/or solve?
We are on PeopleTools 8.52.10 and Campus Solutions 9.0
Thanks in advance for any suggestions.
Tamara Foster
Northwestern University
I just wanted to write an update to this announcement. The problem has been identified as a bug in PeopleTools 8.52.10 and it was fixed in 8.52.11 and 8.53.
The document:
E - PIA: what page redirects or transfers take longer, users can click on the items Page again, out of Page target (Doc ID 1469809.1) addresses the issue in detail.
Tamara Foster
Northwestern University
Tags: Oracle Applications
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