Live Movie Maker problem error window "Windows Live Essentials has stopped working"

Original title: window Live Movie Maker problem

Hello, I use Window Vista Home Basic.

The problem: after installing Windows Live Movie Maker, I try to open it, but it says that Windows Live Essentials has stopped working. (This means that Windows Live Movie Maker also stopped working)

Here are the details of the problem:
Signature of the problem:
Problem event name: APPCRASH
Application name: wlstartup.exe
Application version: 15.4.3538.513
Application timestamp: 4dcdaece
Fault Module name: StackHash_07df
Fault Module Version: 6.0.6002.18327
Timestamp of Module error: 4cb73436
Exception code: c0000374
Exception offset: 000b06fc
OS version: 6.0.6002.2.2.0.768.2
Locale ID: 1033
Additional information 1: 07df
More information 2: 5bea05726e84577571252df5cfd5f3b3
3 more information: 9d8a
Additional information 4: 469378cfc7f1a28148727070d8eb264f

Anyone who can solve this problem, please help me!

Hi madjid Susanto,.

  • Did you the latest changes on the computer?

 

Method 1

It is possible that some third-party programs installed on the computer is causing the problem.

I suggest that you configure the computer in a clean boot state and check if it helps.

To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See section to learn more about how to clean boot.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

Method 2

If the previous step fails then I would suggest that you post your request in the forums of Windows live for better assistance.

http://www.windowslivehelp.com/product.aspx?ProductID=5

Tags: Windows

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