load itunes now my cdrom does not work

next to the cd rom is my driver who has a yellow triangle with an exclamation mark inside, I tried everything to make it work with no luck, I uninstall and it comes back in the same way that I let him, Mr. fix couldn't fix is, h-e-l-p!

Try following the steps under "Windows 7 or Windows Vista" in the MS KB article:

http://support.Microsoft.com/kb/982116

These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.

Create a System Restore Point beforehand and restart the computer later.

Tags: Windows

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