load windows cannot update the HELP

Windows update failure, takes forever only o get the message default configuration windows update and then takes a long time to reconfigure the old update.

Diana

Please provide further information, so that the cause of your problem can be diagnosed.

Restart your computer and wait 20 minutes for the system to operate before you download the information needed to help me investigate your problem. When the review much, not Event Viewer log files all problems show in the period immediately after the computer has booted.

Please provide a copy of your system information file. To access your information file system select the hotkey Win + R, type msinfo32 and click OK . Place the cursor on the System summary. Select file, Export and give the file a name noting where it is located. Click Save. Do not place the cursor in the body of the report before exporting the file. The system creates a new information file system each time system information is available. You must allow a minute or two before the file is completely filled before exporting a copy. Please download the file to your OneDrive, to share with everyone and post a link here. If the report is in one language other than English, please indicate the language.

Please download to your OneDrive and share with everyone a copy of your your event viewer System log file and post a link here. Delete any previous copies of your OneDrive records.

To access the system, log, select the hotkey Win + R, type eventvwr.msc and press the key. In the list on the left side of the window, select system and Windows logs. Place the cursor on the system, select the Action in the Menu and record all events like (the evtx default file type) and give a name to the file. Do not offer not filtered files. Do not place the cursor in the list of reports before selecting the Action from the menu. Do not clear the logs so that you have a persistent problem.

For assistance OneDrive see paragraph 9.3:

http://www.gerryscomputertips.co.UK/MicrosoftCommunity1.htm

Tags: Windows

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