LOCATION ISN'T AVAILABLE c:\windows\system32\config\systemprofile\desktop

I've had my laptop for 1 week, my father opened a case on this subject and now I get this error message:

LOCATION only IS NOT AVAILABLE c:\windows\system32\config\systemprofile\desktop refers to a location that is unavailable.  Could be on a hard drive on this computer or on a network.  Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network and try again.  If the information is not found, the information could have been moved to another location.
Desperately, I await your response because it is my laptop at the University.
See you soon,.
Maria :)

HI Maria,

1 are. what file you referring?

2. What is the brand and model of the laptop?

3. are you able to boot to the desktop?

4. when exactly you get the error message?

Follow the suggestions below for a possible solution:

Method 1:

Step 1: Start in safe mode and check if the problem persists.

Start your computer in safe mode

http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

 

Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.

Place the computer in a clean boot state, then check if it helps. You can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

 

Note: After troubleshooting, be sure to configure the computer to start as usual as mentioned at step 7 of the article mentioned above.

Method 2: You can perform the system restore to a date when it was working fine earlier.

See the following article for more information about the system restore:

System restore

http://Windows.Microsoft.com/en-us/Windows7/products/features/system-restore

 

System Restore: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows7/system-restore-frequently-asked-questions

 

I hope this helps.

Tags: Windows

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