lost after upgrade to El capitan photos

Similar Questions

• How to recover messages lost after upgrade to El Capitan

  After the upgrade to El Capitan! 0.11.3 much mail in Apple Mail has been lost. How can it be recovered?

  Your Time Machine backup. Mail (Yosemite): restoration of the mailboxes and their content in

• Lost with upgrade to El Capitan photos

  I upgraded to El Capitan and moved photos to iphoto to Photos and lots of photos were lost.  I have photos on an external hard drive.

  Is it possible to take pictures in iphoto and copy them on dropbox and stop using iphoto?  I'm tired of the problems with El Capitan / iphoto / Photos and iCloud

  Is it possible to take pictures in iphoto and copy them on dropbox and stop using iphoto?

  Of course, just select all and use the Export command on the file menu to export to the Dropbox folder.

  Then, remove the photo library and stop using the Photos.

• contacts of the Group lost after upgrade to El Capitan

  I've recently updated to El Capitan.  I lost all my contacts, and after a long conversation with a representative of Apple service has been able to recover contacts.  However, I still can't recover my groups and have lost the option switches to display other lists.  Any suggestions?

  If your contacts have been set to save on iCloud - you can always have the groups it

  Log on to https://www.icloud.com and see

• Import old box Inbox and sent in the Mail after upgrading to El Capitan

  There has been much discussion about the e-mails lost after upgrade to El Capitan, but I have not seen this particular question.

  I discovered that, like many others, all emails in my Inbox and in my sent folder to leave before the upgrade had disappeared. The issue has not affected the emails I had moved to folders.

  Open the mail library file (in the Finder, hold down the Option key selecting go to the top menu and the library appears), I discovered that Mail was created a new file V2, account, while the old one, V3 (created in 2013), sitting next to her. Go by the size files, it seems fair to assume that the V3 still contains my "lost" emails

  So, I don't know if the bug is that a new V2 should have been created at all, or is it a sync error, or something else. What I know is that when I try to import the items from Inbox and sent from the V3, I get an error message telling me that no mbox valid was found. This is patently false.

  I also tried to copy on an external hard drive, gave them a different name, but even then I couldn't import them. Reconstruction did not help either.

  Anyone able to help? I have a few crucial e-mails out there, and I try to avoid the upgrade...

  

  Address postal (El Capitan): import or export the mailboxes

• Office jet Pro L7780: Office Jet Pro L7780 stopped scanning after upgrading to El Capitan

  After the upgrade to El Capitan I can't us the scan function.  I deleted and reinstalled the driver.  Scanner does not appear.  I tried to install HP "Easy Scan" and it says that the scanner is not available. What to do?

  Thank you

  Ron

  Hi @danorske,

  Welcome to the Forums of HP Support! I see that you have problems of analysis, after upgrade to El Capitan. I will do my best to help you with this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  Please try the steps listed in this document, Printers HP - Scanner USB connection is lost (Mac).

  If the network printer, please use this document, Printers HP - Scanner card WLAN is lost (Mac).

  Probably the step to reset the printing on Mac system, will help you in this situation.

  How is the printer connected?

  Please let me know the results and if there is anything else I can help you. Thank you.

• Mac Book (end 2008) not dΘmarre after upgrading to El Capitan 2016 (1511.3.1)

  Mac Book (end 2008) not dΘmarre after upgrading to El Capitan 2016 (1511.3.1) in order to prepare for Sierra

  I tried safe mode > disk utility, which took a lot of time and the disc seems to be OK.

  Extensions have nucleuses, almost all these .kext, but I'm not able to get rid of them.

  -What do you mean by? "Extensions have nucleuses, almost all these .kext, but I'm not able to get rid of them."?

  Did you delete anything?

  -The Mac can't you start mode (boot with the SHIFT key) safe?

  -Try to reset memory NVRAM/PRAM and SMC

  MacIntel: Reset of the controller (SMC) system management

  https://support.Apple.com/en-us/HT201295

  Subject of memory NVRAM and PRAM

  https://support.Apple.com/en-us/HT204063

  -Try to start safe mode

  OS x: what is Safe Boot, Safe Mode?

  https://support.Apple.com/en-us/HT201262

  -Start to recovery and repair the startup disk

  OS X: on OS X Recovery - Apple Support

  https://support.Apple.com/en-us/HT201314

  -If it is repairable reinstall the OSX

  How to reinstall OS X on your Mac - Apple Support

  https://support.Apple.com/en-us/HT204904

  -If you do not have a backup using disk utility to restore the internal drive to an external drive, so that you can try to recover the data.

  Format the boot disk and then do a fresh install of Mac OS x

• MacBook Pro(MID-2012):Issues after Upgrading to El Capitan

  I use Macbook Pro mid-2012 version. After upgrading to El Capitan, I am facing a lot of questions.

  (1) the DMG files does not open. said hdiutil attach has busy resource failed.

  (2) my Macbook Pro will not stop completely.

  (3) my systems updates install completely. They hit each other between installation (had to force quit)

  ' (4) ' about this Mac ' gets hit when trying to access storage tab.

  Any suggestions?

  Your MBP was working perfectly before the update?

• I can't import my LR6 RAW files after upgrade to El Capitan...

  I can't import my LR6 RAW files after upgrade to El Capitan...

  External drive is formatted in NTFS in Windows format, and you HAD a utility installed in your earlier version of Mac OS X to what OS X write on a NTFS formatted drive. Mac OS X cannot do it by itself. As you upgrade to OS X 10.11 is removed and or disable this utility causing OS X see this drive read-only (OS X can read NTFS disks formatted in native mode, but cannot write to them natively). You will need to reinstall this utility and or get a updated version of this that works with El Capitan.

• How do I recover photos in the iphoto library after upgrading to el capitan?

  How do I recover photos in my iphoto library after upgrading my iMac with OS X El Capitan 10.11.4?  In the new icon, photo, I have no pictures.

  Pictures of launch with down option, click on another library and select it. If you are able to get iPhoto 9.6.1, you can use it instead.

  (140911)

• My photos got mixed after upgrade to El Capitan

  Yesterday, I downloaded pictures from my camera to my iMac.  They added automatically the photos I had taken on my iPhone (through the cloud) today, I upgraded to El Capitan, in order to take advantage of the improved editing capabilities.  Today, some of my uploaded photos are only in all the photos in the album section and disappeared into the photos section.   In addition, all photos in albums are all mixed and cannot be reordered by date (ie: old photographs are mixed in the pictures I just took) I took more than 1000 pictures on this recent trip.  I can't imagine having to go through both of these sections to understand which photos are in one folder but not the other.  I wanted to make an album for the trip, now I can't figure out how to get all my recent photos in there.  I tried to reload the camera, and they say they are already loaded.  Help, please.  Obviously, I'm a novice user; Sorry if this makes no sense.

  Don't know what you see but

  All pictures and Photos are just two different views of the same library and unless you have corruption library each photo in one is in the other--noting that you can hide the pictures in Photos but they show in pictures

  To check hidden photos look in the album "hidden".

  To find pictures in Photos (years/Collections/Moments), select one from all the Photos and do a right-click - Select 'Show in the times' and the pictures will open in moments - usually, you'll see why you do not find it once you see where the on - is open moments but your selected photo isn't not to repair your database - backup the library of Photos and press the command and option keys while launching Photos and repair the database (note this will trigger a new download of ICPL for check the database is correctly synchronized)

  Albums of the user can be sorted by ascending or descending date or by title - right click on the selection of the album option

  And notice that picture contains a bug (or perhaps poor design) and that photos taken in a zone schedule and imported in a time zone different get Wonky kinds of photos with time information GPS that is different from the time zone of the system - if it's what you report to Apple because they certainly face this and more reports faster solution is likely to appear - http://www.apple.com/feedback/photos.html

  LN

• Messages after upgrade to El Capitan

  After the upgrade to El Capitan 10.8.5, my message list shows only the phone numbers instead names/photos of the people? How can I get this back to show my son by his name?

  Please take each of the following steps that you have not already tried it.

  Step 1

  You may need to synchronize contacts between the Mac and other devices. One way to do that is via iCloud. On Mac, open the iCloud preferences window and login if you haven't already. Check that the box Contacts. Do the equivalent on your mobile device.

  Make sure that your contact accounts are activated in tab Contacts preferences window accounts.

  Step 2

  In the menu bar, select

   ▹ System Preferences... Region & language ▹

  In the region in the window menu, select one of the predefined regions. If it is already selected, select another, and then change it back. Close the preferences window. Quit and restart the messaging app.

  If you still have the problem after taking these steps, post your results.

• I'll always be able to run the opening after upgrade to El Capitan?

  I want to install Office 2016 on my MacBook Pro which is running 10.9.5 - it asks me to upgrade to El Capitan. I'm afraid that Aperture will not work more.

  On El Capitan, you need opening 3.6.  You are currently running opening 3.5.1 or an older version?

  Before you upgrade to el Capitan make a full time Machine backup of you system so that you can return to the Mavericks, if need to be.  (see: OS X El Capitan: revert to a previous version of OS X)

  And check if you are able to update to 3.6 opening.  Check before upgrade you to El Capitan.

  • Open the App Store and sing in your account in the Store with your AppleID menu.
  • The fourth "shopping" tab  Figure opening it to your purchase history?  If so, you can update opening 3.6, once you have upgraded to El Capitan.  If the opening is absent from your purchase history, you will only be able to update with the help of the PapSTore supported.

  See this user Tip: update to Aperture 3.6 after the release of Photos

  https://discussions.Apple.com/docs/doc-8402

  3.6 the opening is the latest version of Aperture and the only one to run on El Capitan.

  There are more and more questions with an opening. Opening 3.6 is running on El Capitan, but keep accumulating the minor bugs.

  • When brushing the adjustments, the position may be a bit off, a pixel or so.
  • The thumbnails in the list view are backwards.  Re: opening and El Capitan OSX
  • If you add a curves adjustment, adjustment to straighten will be not visible in the exported images. See: right
  • The link to the plug-ins page work is no longer in the opening menu, but it's the same for all versions.

  And you can order are no longer produced printouts of Aperture. Apple has stopped completely, the support for Aperture print products in any version of Aperture.

• Reader SuperDrive does not burn after upgrade of el capitan

  Almost immediately after upgrading a mac mini end of 2014 to el capitan (10.11.2), the superdrive has lost his ability to write DVD. It is recognized by the system and can read DVDs fine, but any attempt to burn files or an ISO image on a disc breaks down.

  The superdrive even happily burn on the same media on other macs in Yosemite (I checked several times), but he stubbornly refuses to do it on el capitan. The same mac mini was happily burn DVDs on the same media with the same superdrive on Yosemite, just before the upgrade to 10.11.2.

  Now, with el capitan, attempts to burn ISO images fail with the message:

  "Error burn image to disc: the disc can't be burned; It might be incompatible with this disc drive. Please, try a different brand of disc, or try burning at a slower speed. »

  Burn files fail with the message:

  "The disc can't be burned because the device failed to calibrate the power level of laser for this media."

  Any ideas on how to solve this problem would be appreciated.

  Reader SuperDrive material report:

  OPTIARC DVD RW AD - 5630 HAS:

  Firmware revision: 1CHQ

  Interconnection: USB

  Burn support: Yes (Apple shipping Drive)

  Cache: 2048 KB

  Read DVD: Yes

  Write: CD - R, - RW

  Write: DVD - R, -r DL, - RW, + R, + R DL, + RW

  Write strategies: CD - TAO, SAO - CD, CD - Raw, DVD - DAO

  Media:

  Type: DVD - R

  ID: CMC MAG AM3

  Vacuum: Yes

  Erasable: No.

  Replaceable: Yes

  Editable: Yes

  Write speed: 2 x, 4 x, 6 x, 8 x

  Try these in order to test your system after each see if it is back to normal:

  1. a. reset the PRAM and NVRAM on your Mac.

  b. Macs with Intel processors: reset of the controller (SMC) system management

  2. restart the computer in Safe Mode, and then restart again, normally. If this does not help, then:

  HD recovery start: restart the computer and after the buzzer, press on and press and hold the

  COMMAND and R keys until it appears the Utilities menu screen.

  3 fix the hard disk and permissions: select startup drive in the Utilities menu utility. Fix the hard drive and the permissions as follows.

      When the recovery menu appears, select disk utility and press the continue button. After loading disk utility select it

      back from Macintosh HD entry of the list on the left.  Click first aid button in the toolbar. Wait for the operation

      ends, then quit disk utility and back to the main menu.

  4 reinstall OS X: restart from HD recovery Select reinstall OS X from the Utilities menu, then click on the continue button.

  Note : You will need an active Internet connection. I suggest to use Ethernet if possible because it's three times faster than wireless.

  
  

• MacBook Pro a mess (maybe after upgrading to El Capitan)

  I need help in desperate mode.  I tried to implement everything that I know and I now return to the pros.    I have a Macbook Pro mid-2012.  The computer is still very well without any problems.   After about 3-4 weeks after the upgrade to El Capitan, I started to have problems.   I'm not sure it's related, so I don't want to blame the new version, but wanted to mention.

  The problems began with suddenly a series of cruise lines up and down my screen in vertical columns.  The computer would then closed and when I started it again, I would get three consecutive beeps.   After searching for the reason for this, I found that it was probably a RAM problem and saw messages recommending to turn on and remove two cards of memory RAM.  This would help the lines/beeps etc, but the beach ball began to spin all the time.     I ran a scan of material and everything checked, including the RAM.   I feel upgrade my RAM anyway (we stock 4 GB), so I buy new RAM and upgraded to 16 GB.   Unfortunately, this did not help to remove the rotation beach ball.   It runs the same as before, but the delay/spin isn't as long as it was before.  Seems that upgrading RAM reduces the time of "spin".

  Since the upgrade, I reset memory PRAM/NVRAM, recommended in this forum.  Did not help.   Then I booted the computer in Mode safe and also reset the SMC.   None worked.

  Then, I started in HD recovery using the command-R and repair the hard disk and permissions using first aid option in disk utility.   Nothing has changed.  Always turn the ball and beach closing my apps suddenly by itself.  The machine will be restart as suddenly about once a day for a reason any.

  The amazing thing is that the beach ball turns constantly and at the same time my activity monitor says I have 90% of free CPU while my reel becomes crazy.

  The next step on the list that I saw on the forum is to reinstall OS X.   I did not this again, because my Time Machine hangs and won't give me a recent backup.   I'm religious about backing up (about every 2-3 weeks) and my normal backups take about 30 minutes (usually leave it all night in stopping in bed).  Since this problem started, the Time Machine backup "preparedness Back Up Now" never of leaves.  I left overnight (8 hours) and still stuck in the preparation of backup mode.   I've even left for a total of 24 hours and nothing.   The only new information I have to save may not be more than 3 or 4 GBs top (just emails and documents (photos and videos are on the external drive), while certainly something will not.)

  Now that you have the story, what should I do?    I don't want to reinstall an OS X cool unless I have to, without a current backup.   This isn't the end of the world, but I would like to have the e-mails and documents that have been organized and classified over the last 2 months.

  I've seen enough of few people displaying the results of EtreCheck and to be lucky with this, so here are the results.  I don't know how to properly analyze it, but looks like I need a larger Time Machine backup drive.

  (Its the same thing I've always used, so don't know why all of a sudden it stopped allowing me to save.)   I remember that Time Machine used to give an opinion on the size of the disk when it is too small, and I got that.)

  Thank you all in advance for the help!

  EtreCheck version: 2.6.6 (226)

  Report generated on 07/12/15 16:32

  Duration 24:48

  Download EtreCheck from http://etrecheck.com

  Click on the links [click for support] to help with non-Apple products.

  Click on the links [click for more details] for more information on this line.

  Hardware Information: (Does that mean?)

  MacBook Pro (13-inch, mid-2012)

  [Click for plug technique]

  [Click here for the User Guide]

  MacBook Pro - model: MacBookPro9, 2

  1 2.5 GHz Intel Core i5 CPU: 2 strands

  16 GB of RAM expandable

  [Click here for upgrade instructions]

  BANK 0/DIMM0

  OK 8 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 8 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 694 - SN = W024553WJD3BB

  Video information: (Does that mean?)

  Graphics Intel HD 4000

  Color LCD 1280 x 800

  Software: (Does that mean?)

  OS X El Capitan 10.11.1 (B 15, 42) - since startup time: less than an hour

  Disc information: (Does that mean?)

  Disk0 APPLE drive HARD TOSHIBA MK5065GSXF: (500,11 GB) (rotation)

  EFI (disk0s1) : 210 MB

  HD (disk0s3) [recovery] recovery: 650 MB

  Macintosh HD (disk 1) /: 498,88 (Go 72,88 free)

  Storage of carrots: disk0s2 499.25 GB Online

  HL-DT-ST DVD - RW GS31N)

  USB information: (Does that mean?)

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. Apple keyboard / Trackpad

  Computer, Inc. Apple IR receiver.

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Lightning information: (Does that mean?)

  Apple Inc. Thunderbolt_bus.

  Guardian: (Does that mean?)

  Mac App Store and identified developers

  Kernel extensions: (Does that mean?)

  / Library/Application Support/LogMeIn/drivers

  [loading] com.logmein.driver.LogMeInSoundDriver (4.1.48f61) [click for support]

  / System/Library/Extensions

  [loading] com.dvdfab.kext.fabio (1) [click for support]

  [no charge] com.Nike.sportwatch (1.0.0) [click for support]

  Launch officers: (Does that mean?)

  [loading] com.adobe.AAM.Updater - 1.0.plist [click to support]

  [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist [click for support]

  [loading] com.google.keystone.agent.plist [click to support]

  [failure] com.logmein.LMILaunchAgentFixer.plist [click for support] [click for more information]

  [loading] com.logmein.logmeingui.plist [click to support]

  [loading] com.logmein.logmeinguiagent.plist [click to support]

  [loading] com.logmein.logmeinguiagentatlogin.plist [click to support]

  [operation] com.nike.nikeplusconnect.plist [click to support]

  [loading] com.oracle.java.Java - Updater.plist [click to support]

  [loading] com.teamviewer.teamviewer.plist [click to support]

  [loading] com.teamviewer.teamviewer_desktop.plist [click to support]

  [operation] org.chromium.chromoting.plist [click to support]

  [loading] org.macosforge.xquartz.startx.plist [click to support]

  Launch demons: (Does that mean?)

  [loading] com.adobe.ARMDC.Communicator.plist [click to support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist [click to support]

  [loading] com.adobe.fpsaud.plist [click to support]

  [loading] com.google.keystone.daemon.plist [click to support]

  [loading] com.logmein.logmeinserver.plist [click to support]

  [loading] com.logmein.raupdate.plist [click to support]

  [loading] com.oracle.java.Helper - Tool.plist [click to support]

  [loading] com.teamviewer.Helper.plist [click to support]

  [loading] com.teamviewer.teamviewer_service.plist [click to support]

  [loading] org.macosforge.xquartz.privileged_startx.plist [click to support]

  User launch officers: (Does that mean?)

  [loading] com.adobe.AAM.Updater - 1.0.plist [click to support]

  [operation] com.nchsoftware.expressinvoice.agent.plist [click to support]

  Items in user login: (Does that mean?)

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Dropbox application (/ Applications/Dropbox.app)

  Other applications: (Does that mean?)

  [performance]    QA2G25RMZ4.com.Wunderkinder.Wunderlist - helper

  [ongoing] com.Apple.XPC.launchd.oneshot.0x10000002.EtreCheck

  [ongoing] com.getdropbox.dropbox.101472

  [ongoing] com.HP.devicemonitor

  Plug-ins Internet: (Does that mean?)

  o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [click for support]

  Default browser: Version: 601 - SDK 10.11

  SlingPlayer: Version: Unknown - 10.8 [click for support] SDK

  AdobePDFViewerNPAPI: Version: 15.009.20077 - SDK 10.8 [click for support]

  FlashPlayer - 10.6: Version: 19.0.0.245 - 10.6 SDK [click for support]

  LogMeIn: Version: 1.0.935 - SDK 10.7 [click for support]

  Silverlight: Version: 5.1.30514.0 - 10.6 SDK [click for support]

  QuickTime Plugin: Version: 7.7.3

  Flash Player: Version: 19.0.0.245 - 10.6 SDK [click for support]

  LogMeInSafari32: Version: 1.0.935 - SDK 10.7 [click for support]

  googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [click for support]

  AdobePDFViewer: Version: 15.009.20077 - SDK 10.8 [click for support]

  JavaAppletPlugin: Version: update of Java 7 55 check version

  User Plug-ins internet: (Does that mean?)

  CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [click to support]

  WebEx64: Version: 1.0 - 10.6 SDK [click for support]

  Safari extensions: (Does that mean?)

  iTube Studio

  3rd party preference panes: (Does that mean?)

  remoting_host_prefpane [click to support]

  Flash Player [click for support]

  GoPro [click for support]

  Java [click for support]

  Time Machine: (Does that mean?)

  Skip system files: No.

  Mobile backups: WE

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 498,88 GB disc used: 426,00 GB

  Destinations:

  Sergio Backup [Local]

  Total size: 1.00 TB

  Total number of backups: 1

  An older backup: 18/09/15 01:07

  Last backup: 18/09/15 01:07

  Backup disk size: too small

  Backup size 1.00 TB< (disk="" used="" 426.00="" gb="" x="">

  Top of page process CPU: (Does that mean?)

  6% com.apple.WebKit.WebContent (3)

  3% safari

  mdworker 2%

  kernel_task 2%

  2% WindowServer

  Top of page process of memory: (Does that mean?)

  932 MB kernel_task

  459 MB com.apple.WebKit.WebContent (3)

  Safari of 197 MB

  Mail 197 MB

  WindowServer 131 MB

  Virtual memory information: (Does that mean?)

  9.07 GB of free RAM

  6,92 used GB RAM (1.96 GB being cached)

  Used Swap 0 B

  Diagnostic information: (Does that mean?)

  7 December 2015, 15:49:04 self-test - spent

  7 December 2015, 14:44:47 ~/Library/Logs/DiagnosticReports/Mail_2015-12-07-144447_[redacted].crash

  7 December 2015, 13:45:16 ~/Library/Logs/DiagnosticReports/mapspushd_2015-12-07-134516_[redacted].crash

  7 December 2015, 11:37:46 ~/Library/Logs/DiagnosticReports/Mail_2015-12-07-113746_[redacted].crash

  November 25, 2015, 11:00:03 /Library/Logs/DiagnosticReports/Kernel_2015-11-25-110003_[redacted].panic [click for more information]

  November 24, 2015, 09:11:42 /Library/Logs/DiagnosticReports/Kernel_2015-11-24-091142_[redacted].panic [click for more information]

  November 24, 2015, 09:00:49 /Library/Logs/DiagnosticReports/Kernel_2015-11-24-090049_[redacted].panic [click for more information]

  November 19, 2015, 23:09:12 /Library/Logs/DiagnosticReports/Kernel_2015-11-19-230912_[redacted].panic [click for more information]

  November 15, 2015, 10:28:20 /Library/Logs/DiagnosticReports/Kernel_2015-11-15-102820_[redacted].panic [click for more information]

  November 15, 2015, 10:00:01 /Library/Logs/DiagnosticReports/Kernel_2015-11-15-100001_[redacted].panic [click for more information]

  Please read this message before doing anything.

  This procedure is a diagnostic test. It is unlikely to solve your problem. Don't be disappointed when you find that nothing has changed after you complete it.

  The test is intended to determine if the problem is caused by a third-party software that loads automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

  Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  Test in safe mode. It will be slow, but there should be no beachballing. Same problem?

  After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of the test.