Lost files to the draw for iPad

To make a long story short, I use my iPad as a primary device for the use of Adobe Illustrator to draw and have encountered a problem on the fact that I lost 3-6 important files of a project/folder in my library with what appears to be without explanation.

I created these files from 3-6 on my iPad and tried to open them on my iPhone to keep working on the go. They appear at first because of the lack of wifi, but after that I got, the files I was trying to find it on my phone now lacked on my iPad.

I'm curious to know if anyone has a solution on how to refresh the creative cloud * or something of the sort to recover my files?

NO files in my library to the draw were present in the record of creative cloud on my desktop, no more.

Hello Jackie,.

I don't know what is happening, but one thing for sure... your print job would not be in the CC files on your desktop, unless you put it there (it won't there automatically).

You are using the latest version (v 3.4) of the draw? Can you connect with your Adobe Adobe Creative Cloud ID and see if your job is there (if you use the more v3.4 of the draw also consult this file: Adobe Creative Cloud)?

Let me know what you find.

Sue.

Tags: Adobe Draw

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