LR5 import problem: Photos do not show in the import window
When you try to import CR2/JPEG files in LR5, import window shows empty records even though I can see the files in windows Explorer. I also importing them from different places (from the camera, memory card, hard drive) and is always in white. The kicker is I can open / import them by canon DPP and LR 4.4.
Here are the details of my system:
- Tested on Windows 7 64 bit
- Administrative account running without any permission problem
- I have uninstalled/installed LR5 several times that does not solve the problem
- I tried to import a upgrade to my existing LR4.4 catalog and also with a new catalog.
I created a video that captures my normal workflow. As you can see, LR5 can not see one (CR2 and JPG) pictures of the card memory or hard drive but LR4.4 can see both of them without any problem. Any help would be great.
I do not read that you have atttempted reset your preferences file. That would be my next step in troubleshooting. (or-trashing-)-the-lightroom-preferences-fichier http://www.lightroomforums.NET/showthread.php?14226-resetting-
Tags: Photoshop Lightroom
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