MAJOR problems! Pls help fast... It is getting worse... I'm afraid he might try to plant!

First of all my browser windows would freeze.  Then, two days later, my office has started to freeze as well.  I don't know if the two incidents are related or not.  When I try to move an icon on the trash icon, to remove it, it freezes the office.  I also tried to remove the same icon by right-clicking on it.  Even when I right click on it, the desktop freezes.  Most of the things I tried to do, the destop, froze.  I can click on the Start button, but when I try to click on anything ('network' or 'music' for example) after that, it freezes the office.  I managed to be able to get the internet to work with or without gel office... This is how I am here right now.   I checked Windows Live One Care, and he said: it's a virus scan on 8 November.  I looked at the file and he said: he did not find anything.  I wanted to re - run analysis in any case and do check it out the entire computer.  But when I tried to run the scan, this program, too frozen.  I installed service pack 2, today, after noticing the freezing office.  In addition, programs, on the desk, who are holding still to load.  When I manually shut down the computer (that I had to do six times in ten minutes today), I get a black screen for a few minutes.  I can say the black screen is turned on, so I know the monitor is turned on.  After about 7-10 minutes of black screen, it then goes to the screen where I have to press "start windows normally".  I'm not quite sure what is wrong or what to do from here.  Help, please!

EDIT: I wrote this yesterday.  Today, the computer is MUCH worse.  Last night, the windows of the browser kept freezing over and over again.  In addition, this morning, I saw that the computer has rebooted itself some time after that I fell asleep.  I left the computer when I went to bed.  When I woke up, it was on the page (before the office comes up) where do I find the account and my password.  Well, I entered the password and once again, had the black screen.  This time, however, he never went to the office from there.  After more than an hour half black screen, I opted for my 1st guest account.  He didn't really start office... got the same black screen of her also.  Then, I opted for the 2nd guest account, and he went on the office this time.  I'm afraid that no one will reply to this message before ANY of my accounts no longer works.  Then, I have no idea what to do.  My husband is the one which corrects the computer always and who knows all about them.  But he is in Iraq right now, so I have to deal with this by myself.  Please HELP before my computer doesn't work at all!

Hello mommyapplin,

We will make sure that your system is clean of the infection, see below:

Try to start your system in safe mode:

  1. Restart your computer if it is running.
  2. Press and hold the F8 key for 3 seconds after your computer powers initially on.
  3. Once you see the menu Advanced Boot Options, you can stop tapping.
  4. Up/down arrow keys to highlight your selection.
  5. Select Mode safe mode with networking and press ENTER.
  6. You should see drivers loading, it may take a few moments.
  7. You should then be at the Welcome screen.
  8. Connect to your computer using an account with administrator privileges.
  9. Now, you download (free) MalwareBytes from here: http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol install, Update then do a scan of your system in safe mode, to ensure that it is indeed clean! Once the scan done remove anything it finds. Simply restart your PC to see if your problem has been resolved!

    Hope this helps you. Let us know anyway. Make it a great day!

"And in the end the love you take, is equal to The Love You Make" (The Beatles last song from their latest album, Abbey Road.)

Tags: Windows

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