malware was inadvertently installed shortcuts missing.
My wife was using the computer the other day and seems to inadvertently installed some malicious software. I scanned with various products and found GenFakeAlert and GenFakeDefender. The problems that I have observed:
1. the computer seems to start normally but the screen is all blue with no shortcuts.
2 button of the mouse on the doe background does not work at the time.
3. all the shortcuts in the start menu are missing. Program of real links seem to work.
I tried a few other things without success. Any suggestions?
More details: Dell 8400, Windows NT, SP3. Everything that you need?
Shortcuts are hidden? If you click with the right button on the start menu and click it left explore all users. It should bring up your Start menu in a folder of ideas. The Tools folder click view options. Make sure the button is to show hidden files. Browse folders and see if they are hidden. If they are, you can go on their display. Here is a page or a way to display the items after a virus struck.
Tags: Windows
Similar Questions
-
I couldn't install the firefox 16.0.2, the message I got was: that "${MinUnsopportedVer} is missing." That what it means?
See also:
-
I had all my software, including my "Adobe Creative Suite 4 Design Premium" removed from my MacPro (OSX 10.10.2) by a computer technician after inadvertently installing some malware.
Now, I can't reinstall my CS4 Installer software wants to identify the product where I'm upgrading, but mine is not on the list. The old product, from which I'm upgrading is called "Adobe Design Collection". In addition, he has 4 serial numbers (one for Photoshop, Illustrator, InDesign, and Acrobat), not one, as the installation program requires.
I know it's possible, as I've had for a long period of work. I'm doing something wrong now?
Contact technical support be web chat and have them generate a temporary series of work / challenge code for installation.
Mylenium
-
I have windows vista Home premium 64-bit installed on my sony vaio cs36gj, which was not install updates. \niehter is running thing fixit. How updated?
Hi Vishal,
1. what happens when you try to install Windows Update and the fix, you get any error message or error code?
2 have you made changes on the computer before this problem?
3 is the limited issue during the installation of specific updates?
Problem when installing windows update, see the following Microsoft article.
Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2: http://support.microsoft.com/kb/2509997
Solve common installation issues in Windows Update, Microsoft Update and Windows Server Update Services: http://support.microsoft.com/kb/906602
Notes:The following steps include changing the system registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
Back up the registry: http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry
CHKDSK: Data files that are infected can be cleaned by removing the file completely, which means that there is a risk of data loss.
Microsoft safety scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. The data files that are infected can be cleaned by removing the file completely, which means that there is a risk of data loss.
Keep us informed on the status of the issue.
-
Windows service install is missing from my Windows Vista Home Premium, 32-bit system, after uninstalling other software (IOLO System Mechanic). After a month of looking for the installation Service, I finally found that a group of 10 files and among them was this executable filex86_microsoft-windows-p... installerandprintui_31bf3856ad364e35_6.0.6002.18005_none_d83fb8abf30e1638_printui.exe_bb673fffIf these are the files I'm looking for, what should I do to get them back to where they should do? Any help would be appreciated...
System Mechanic is your troublemaker & you have lots of company! [1]
See my colleague Maurice RESPONSE message in this thread: http://answers.microsoft.com/thread/d6fedf33-dc1b-451f-9aab-97429f916180
If still no joy, contact System Mechanic (iolo.com) supported for assistance-, they are well aware of the problem posed their candidacy.
TIP: If you think that more never your registry database needs to be cleaned, repaired, boosted, to the point, healed, twisted, fixed, magnified, "swept" or optimized (and even more to convince that it is not), read http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions. See also http://blogs.technet.com/markrussinovich/archive/2005/10/02/registry-junk-a-windows-fact-of-life.aspx
-
Shortcut missing for the creative cloud desktop application
Hello
I tried to download creative cloud on Windows 10. The installation seems to cut out after a few seconds, and the desktop icon appears to be a screen with a blue square. When I try to open the program it tell me that there is a shortcut missing and that "Windows searches for creative exe Cloud." I uninstalled and reinstalled and restarted my computer several times and it's the same thing every time. Any suggestions?
Hi Caitlinrenee94,
As you have tried all basic troubleshooting steps, I recommend you follow the steps shared here and see if that helps: error "Unable to install" received when installing Adobe Creative Cloud desktop App.
Share the results with us.
-
How to restore a security entrancecode that was not installed by updating to ios10?
Work with the 5s iphone I recently could update to ios10. I did it during the evening. In the morning, I was told the update required an entrycode that was not installed.
I use an entrycode before this and the same works after that.
No longer is my ability to import on my Imac out of the photo on my iphone, it says in Iphoto: cannot import as device is held by entrancecode, you need to unlock the device to import the photo.
My unlock does not work. I tried to connect to itunes, tried to reset, but so far nothing works.
What can I do?
Hello
Go to settings touch id & password if you can't do this support.apple.com contact
See you soon
Brian
-
Firefox asks me to install the missing plugin, when I visit this website (http://patanjaliayurved.org/ ). I have the following steps, but still nothing happens:
install the missing plugin > > > > > > apple quicktime > > > > > is not available (manual installation) > > > > > > download > > > install > > > firefox ask again to install the missing plugin
Hi kanavv,
you need to download the latest version of QuickTime Player for Windows from Apple http://www.apple.com/quicktime/download/
If you have problems you can try to remove the existing installation and install again.Detailed instructions can be found here: using the plugin QuickTime to play audio and video
Let us know if this helped!
-
How to reinstall Norton Internet Security that was originally installed
Hello!
I have a Satellite M40-148 and I need to reinstall Norton Internet Security that was installed initially. I have the DVD-rom of recovery of the product, the additional software CD and I still have the TOOLCD directory, but I can't find the application of Norton.
Can someone tell me how to?
Best regards and thanks - SteenHi Steen,
If your copy of NIS was originally installed when you got your laptop then it will probably have been included on the DVD of recovery in which case there is no way in which you can extract it without performing a reinstall full of your operating system.
In my case, NIS was delivered on a CD separate provided by people who I bought the laptop so I can re - install from there without a full system restore.
You could, of course, back up your data and then re - build your original recovery DVD system (just finished it on my A30), and this will give you a good clean system without any of the inevitable clutter that can accumulate.
HTH
-
I was UN-installing some pop ups of my little brother said to my laptop and I accidentally uninstalled my wifi connector I think. After finishing to get rid of the pop ups, it wouldn't connect wirelessly and he said I had to use a wire to connect to the mod - um. is it possible to re - install what I deleted?
original title: accident of wifi routerHello
1. who is the manufacturer of your laptop?
2. What is the model number of your laptop?
3. what version of Windows are you using?
Wi - Fi and in Windows network connection issues.
I hope this helps.
-
original title: help with Movie Maker...
I can't open videos or change with Movie Maker.
Is it because I have a Sony Handycam?
He said that there is a lack of "codec". Where can I install the missing codec from?
Very frustrating because I've used it before - maybe because I have SP3? But I don't want to uninstall SP3... :-(
Help, please!
Thank you!!
Thanks for the info.
MPEG files are problematic in all versions of Movie Maker.
Best bet would be to convert the files to the. WMV format
before you import into Movie Maker.There are many converters available on the net... some
free... some detail.The following freeware converter is just one example:
(FWIW... it's always a good idea to create a system)
Restore point before installing software or updates)Format Factory (freeware)
http://www.videohelp.com/tools/Format_Factory
(the 'direct link' is faster)
(the file you want to download is: > FFSetup280.zip<>
(FWIW... installation..., you can uncheck
('all' boxes on the final screens)
(Windows XP / Vista / 7)First, you will need to decompress the file or just open the
Drag FFSetup280.exe out of the folder
and drop it on your desktop. To install left click.Next, after the download and installation of Format
Factory... you can open the program and
left click on the toolbar, the "Option" button and
"Select an output folder to" / apply / OK.
(this is where you find your files after they)
are converted)Drag and drop your video clips on the main screen...
Select "all to WMV" / OK...
Click on... Beginning... in the toolbar...
That should do it...
Good luck...
-
IE 9 beta was not installing properly and now I can't use IE at all... How can I remove this version and reinstall IE 8?
I tried the MS site, nothing helps.
back to the restore point and still have problems.
internet access through backdoors on the emails.
How to uninstall IE9 Beta?
http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/7250c2d2-20e1-4F0A-8056-4a6abd9a0f9bIf you still have questions, please ask the in Forum Internet Explorer
http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/threadsBruce Hagen
MS - MVP October 1, 2004 ~ September 30, 2010
Imperial Beach, CA -
Hard drive crashed. Buy a new. How do I re-installed Office? I have re-instalation of XP disc but I never had a desktop drive. It was already installed on the computer
Contact the manufacturer of your computer that you initially provided with your computer, with Office already installed.
Ask them to provide the office disk/s.http://support.Microsoft.com/default.aspx/KB/326246
'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'
See you soon. Mick Murphy - Microsoft partner
-
Was not installing the drivers in my laptop self help what I can do... ?
1. product name and number: A7K05UT
2. installed OS: Windows xp
3. error message: driver was not installed properly.
DJanoon1: HDAUDIO\FUNC_01 & VEN_8086 & DEV_2805 & SUBSYS_80860101 & REV_1000
HDAUDIO\FUNC_01 & VEN_8086 & DEV_2805 & SUBSYS_808601012: PCI\VEN_197B & DEV_2392 & SUBSYS_167C103C & REV_30
PCI\VEN_197B & DEV_2392 & SUBSYS_167C103C
PCI\VEN_197B & DEV_2392 & CC_088000
PCI\VEN_197B & DEV_2392 & CC_08803: PCI\VEN_197B & DEV_2393 & SUBSYS_167C103C & REV_30
PCI\VEN_197B & DEV_2393 & SUBSYS_167C103C
PCI\VEN_197B & DEV_2393 & CC_088000
PCI\VEN_197B & DEV_2393 & CC_08804: PCI\VEN_10EC & DEV_8176 & SUBSYS_1629103C & REV_01
PCI\VEN_10EC & DEV_8176 & SUBSYS_1629103C
PCI\VEN_10EC & DEV_8176 & CC_028000
PCI\VEN_10EC & DEV_8176 & CC_02805: PCI VEN_8086 & DEV_1C3A & SUBSYS_167C103C & REV_04
PCI\VEN_8086 & DEV_1C3A & SUBSYS_167C103C
PCI\VEN_8086 & DEV_1C3A & CC_078000
PCI\VEN_8086 & DEV_1C3A & CC_07806: PCI\VEN_1033 & DEV_0194 & SUBSYS_167D103C & REV_04
PCI\VEN_1033 & DEV_0194 & SUBSYS_167D103C
PCI\VEN_1033 & DEV_0194 & CC_0C0330
PCI\VEN_1033 & DEV_0194 & CC_0C037: ACPI\HPQ0004
* HPQ00048: PCI VEN_8086 & DEV_0116 & SUBSYS_167C103C & REV_09
PCI\VEN_8086 & DEV_0116 & SUBSYS_167C103C
PCI\VEN_8086 & DEV_0116 & CC_030000
PCI\VEN_8086 & DEV_0116 & CC_0300 -
iTunes error saying he was improperly installed
iTunes help
I had itunes for a couple years.today an error code said it was improperly installed. After reinstalling itunes, I get the same message... Please help
Apple <> Microsoft.
Did you go on to iTunes support forums?
Maybe you are looking for
-
Upload Photos on Windows PC in the ICloud account
I have a windows PC and I did an ICloud account but can not download photos of childrens account in IPhoto.
-
In the case of iMovie on iPad mini gig 3 16 I try to save the project with video to Photo app, pops up a message "unknown error." This could be the cause? I have 3 GB of available space on my camera and have already been able to record a 700 20 min t
-
How well would be Captain El run on my system?
Hello I got an upgrade to a Mac Pro 2010/2009. A top Six, 32 GB of Ram, 2 X Samsung 512 GB SSD for the system only mounted on a PCIe video card NVIDIA GTX 760 card and HD 3 X 3 TB of storage and a PCIe USB3 card. I always use my 23 "Apple Cinema Disp
-
My phone service was interrupted (no dial tone) and I called my phone provider about the issue. The dealer has diagnosed the problem and was told that the problem was with my printer. He tested the wiring and found that portion of phone of the print
-
Laptop has just received an automatic update of windows and after that, I get the message on the remote control unit does not accept the connection... I only put in place that I use a router w/data cable to connect two computers remotely