Media Player will not play music that is sent to me in files in outlook

I have an e-mail with an attached file that says play now or download in zip. Neither one works. I download the zip file but it does not open, I hit play now and nothing more. I have Vista if that makes a difference. Please help if possible because it is a song that my older sister and I registered a long time ago.

Hi Dave,.

1. What is the format of the file you are trying to play?
2. What is the accurate and complete error message you get?
3. are you able to play all the other files?

Method 1: I suggest you open the same music file in another computer and see if it works.

Method 2: If the same music file running on different computers, then I suggest that run you the fixit from the following link:

Fix Windows Media Player video and other media or http://support.microsoft.com/mats/windows_media_player_diagnostic/ question library

Keep us updated on the status of the issue.

Tags: Windows

Similar Questions

  • Windows media player will not play videos that I created a few years back. they use to play very well; now, I received the acquired codec error message. I use wmp 11

    My old videos in my windows media player will not play. acquire CODECS rises. I get audio but not video for all the movies at home. Movies that I downloaded and clips play very well. How can I fix it. I use wmp 11.

    Hello satindoll11233,

    1. What is the exact error message you get when you try to play videos?

    2. What is the format of the videos that you try to play?

    3. are you able to play other files with Windows Media Player?

    Media Player will not be able to play video files, if there are no required codecs or video format is not supported by Media Player.

    I suggest you to check the format of the video you are trying to play. You can also try the steps in the article to resolve this problem:

    http://support.Microsoft.com/kb/926373

    Thank you
    Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

  • Media Player will not play music files now that he used to play.

    I have Windows Vista and my media player has recently decided that it will not play some music files that it used to play. When I try to read, I got the error message saying that the file type is not supported by the player, or that the file was compressed by using a codec that does not support the player. Why has it started to do this, and what can I do about it? He is not doing it with all the music files, only some of them.

    Hello

    The ASF Format (Advanced Systems) is the preferred Windows Media file format. With Windows Media Player, if the appropriate codecs are installed on your computer, you can play audio content, video content, or both, that is compressed with a wide variety of codecs and that is stored in an .asf file.

    You can check the link below for more information on the types of media files that supports Windows Media Player
    Information on the types of media files that supports Windows Media Player
    http://support.Microsoft.com/kb/316992

    See the link below for more information on codecs.
    Codecs: Frequently asked questions
    http://Windows.Microsoft.com/en-us/Windows-Vista/codecs-frequently-asked-questions

    See also:

    Play an audio or video file: frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows-Vista/play-an-audio-or-video-file-frequently-asked-questions

  • Windows Media Player will not play music files - need to reset the file path

    I'm trying to access my music on an external drive (g) using windows media player. The player is looking for music in the E: drive, which is a separate external drive that my friend uses for its iTunes. How to reset the path to the file for windows media player? It gives me the possibility of rerouting individually paths files, but not a lot of re - routing. I have reset the default settings, reinstalled the drive external, even enabled/activated on WMP (of the Panel).

    I tried. The drive G:\ was included in the WMP library before this problem (and to make sure, I deleted and added it). Despite this, the paths for each song pointed toward the drive E:\.  I solved the problem by deleting all of your WMP library (not files) and restart the media player. The files were then reread with the correct file paths.

  • Windows Media Player will not play. WMA files

    Windows Media Player will not play. WMA files, but all the rest that he will play codecs for.

    What is going on?

    Reset Media Player and accepted the default set and makes no difference.

    Still will not play. WMA files.

    This has happened on three different machines using hundreds of different. WMA files and none of them will play.

    All of these files were torn to the folder of music with Media Player.

    SFC/scannow seems to have done the trick for a user here. See:
    My Window Media Player won't play WMA files-Microsoft Community
  • My windows media player will not play a DVD

    My windows media player will not play a DVD: Microsoft Windows 95 Version 5.1 (Build 2600.XP_SP3_gdr.111025 - 1629:Service Pack 3).  Download a free version of media player to play the DVD?  Please tell me the name of the upgrade and where to find the free download version, if so.  Thank you!

    First thing that you do not run windows 95 if your build number is 2600.XP_SP3 it is a build number of windows XP.  Second, you will not be able to play DVDs using this version of windows and media player only.  The reason for this is DVD is a standard that a group of companies shut down and basically, they demand rights fees to use, it codec, which you don't have. You will need get a program that has integrated these codec (or find them somewhere).  Your best option for this is to completely abandon the but of the using Media player to play your DVD (unless you are looking to buy another piece of software).  There is a free option that I use on my machine Windows 7 Basic its called VLC is a free player that makes just about every format out there (not sure Bluray).  VLC uses its own codec (I think it's developed for the linux community orginially) rather than using the codec of the industry.  You can find the program at http://www.videolan.org/

  • My Media Player will not play MP4?

    My Media Player will not play MP4?

    Long answer... good luck...

    The following decoder could be your problem but it's not freeware.

    3ivx decoder
    http://store.3ivx.com/3ivxStore/product_details.php?ID=11

    Anyway... This article is maybe worth a visit:

    Windows Media Player multimedia file formats (316992)
    http://support.Microsoft.com/kb/316992/en-us
    > scroll waaay to MPEG-4 (.mp4)

    Media players free alternative that should play the files:

    (FWIW... it's always a good idea to create a system)
    Restore point before installing software or updates)

    VLC Media Player
    http://www.videolan.org/
    (works on XP/Vista/7)

    Media Player Classic
    http://www.filehippo.com/download_media_player_classic/
    (works on XP/Vista/7)

    Media Player Classic Home Cinema
    http://MajorGeeks.com/Media_Player_Classic_Home_Cinema_d6213.html
    (works on XP/Vista/7)

    Apple Quicktime
    http://www.Apple.com/QuickTime/Download/
    (works on XP/Vista/7) (there is a free version and a paid version)

    QuickTime Alternative
    http://www.filehippo.com/download_quicktime_alternative/
    (works on XP/Vista/7)

    And it might be worth a try to download
    and install 'one' of the following free codec packs:

    * Proceed at your own risk *.

    Media Player Codec Pack
    http://www.mediaplayercodecpack.com/
    (Windows XP - Vista - 7)

    K - Lite Codec Pack (full)
    http://www.filehippo.com/download_klite_codec_pack/
    (Windows XP - Vista - 7)

    Windows 7 Codec Pack
    http://download.CNET.com/Windows-7-Codec-Pack/3000-13632_4-10965840.html
    (Windows XP - Vista - 7)

    Info on CCCP (combined Community Codec Pack)
    http://www.CCCP-project.NET/wiki/index.php?title=Main_Page
    (Windows XP - Vista - 7)

    Personally I would remove the compatibility
    questions and convert the files to the WMV MP4
    format. One of the reasons being... If the files are shared
    with anyone... they will encounter the same problems.

    There are to many converters available on the net...
    the following links are some examples.

    Proceed at your own risk *.

    (FWIW... it's always a good idea to create a system)
    Restore point before installing software or updates)

    (1) format Factory (freeware)
    http://www.videohelp.com/tools/Format_Factory
    (the 'direct link' is faster)
    (the file you want to download is: > FFSetup260.zip<>
    (FWIW... installation..., you can uncheck
    ('all' boxes on the last screen)
    (Windows XP / Vista / 7)

    First, you will need to decompress the file or just open the
    Drag FFSetup260.exe out of the folder
    and drop it on your desktop. To install left click.

    (2) Freemake Free Video Converter (freeware)
    http://www.Freemake.com/free_video_converter/
    (Windows XP / Vista / 7)

    (3) Koyotesoft Free Video Converter
    http://www.koyotesoft.com/indexEn.html
    (2000/XP/2003/Vista/Seven)

    (4) Xilisoft Video Converter
    http://www.Xilisoft.com/video-converter.html
    (not freeware but receives good reviews)
    (Windows XP (SP2 or later) / Vista / 7)

  • Windows media player will not play just goes to green screen

    Windows media player will not play or will be windows media center. they have just the green screen of goto, it is solid

    Hello bluepole,.

    1. the Media Player and Media Center work fine before?

    2. the problem occurs with all types of files you play or any particular file?

    Try the methods below to resolve this issue:

    Method 1:

    Reduce hardware acceleration (or turn off) video hardware acceleration (if supported by your video card)

    1 open the screen resolution by clicking on the start start button Picture button, click on the Panel, and then, under appearance and personalization, click on adjust the screen resolution.

    2. click on advanced settings, click the Troubleshooting tab, and then click on change settings.

    3. move the hardware acceleration slider to none to reduce or turn off video hardware acceleration.

    Method 2:

    If you are not able to play all the files, make sure that the right codecs are installed on the computer for videos to play in Windows Media Player and Windows Media Center.

    Refer to this article for frequently asked Codecs:

    Codecs: Frequently asked questions

    Method 3:

    Make sure that you install the latest drivers for your graphics card. You can see the underside of section which will give you information on how to update the drivers:

    http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

    Thank you
    Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows media player will not play my downloaded movies.

    Original title: windows media player will not play my downloaded movies, so I know very lil on computers! Please help me!

    I have LimeWire. I downloaded several movies and can't watch them. When I try, it automatically showed the windows media player, and then displays a message saying "Windows Media Player cannot play the file. The player might not support the file type or does not support the codec used to compress the file. "I looked for updates, perhaps thinking that I needed one, he says: there is no availiavle. I use the latest version of windows media player. any help would be greatly appreciated!

    It's really a simple question, easy to fix. But if you are really not that familiar with the computer, you may want to ask a friend who knows enough to help you.

    You can show it to your friend...
    What you need is to 'google' for a FREE video converter.
    Use the converter and changge movies in WMV file formats. (Sticking with the formats WMV, nothing else).
    Once the conversion is complete, you can play these movies in your Media Player.

    However, there is another alternative. Install a 3rd party media player called VLC. He plays any video fromats.
    Here is the download link:
    http://VLC-media-player.en.softonic.com/

    t-4-2

  • Windows Media Player will not play a. MOV file

    I have a new Dell laptop with Windows 7 Professional and Windows Media Player will not play a '. MOV' video file completely (the video but not sound). I am told by Microsoft Windows Media Player will not play a MOV file, and I need Codec VLC add on or another player who will play MOV file. What is the best solution and if its for download a Codec VLC, then what is the best source?

    Guess why?  [ :-) ]

    Types of files supported by Windows Media Player:
    https://support.Microsoft.com/kb/316992

    Which was probably that there was a lack of understanding between the container file and the codec here (in November 2013).  He says he's a "MOV" does not mean that he plays with the same codecs as all other MOV files.  ;-)

    It is perhaps a better place to read up on this:
    http://www.Dr-lex.be/info-stuff/mediaformats.html

  • Windows Media Player will not play WMV files

    Windows Media Player will not play WMV files, I get the following error:

    "Windows Media Player cannot access the file. The file may be in use, you won't have access to the computer on which the file is stored, or your proxy settings are may not be incorrect. »

    Evaluating is not a problem

    Other file formats work well

    Any reflection on a fix, I have already searched the web for a fix, it appears, this is a common question, but nobody has a solution that works

    Hello

    Method 1:

    FIX: Windows Media Player 11 cannot play WMV files that contain multiple video streams

    http://support.Microsoft.com/kb/947403

    Method 2:

    I suggest to disable audio enhancements and check if you're able to play .wmv files. Follow the method 1To disable audio improvements.

    a. Open Sound by clicking on the Start button, and then clicking Control Panel.

    (b) in the search box, type sound, and then click sound.

    c. on the playback tab, click speakers and then click Properties.

    d. click the enhancements tab, and then select Disable all enhancements checkbox.

    Method 3:

    I suggest to create a new user account and check if you're able to play the files. Click on the link below to create a new user account

    Create a user account

    http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

    Thanks and regards.

  • My Media Player will not play a Chinese song

    I write a question on behalf of the client. Here is the customer number:

    My Media Player will not play a Chinese song and States I need of a Microsoft MPEG-1 (50) do - what I do?

    I write a question on behalf of the client. Here is the customer number:

    My Media Player will not play a Chinese song and States I need of a Microsoft MPEG-1 (50) do - what I do?

    I have no direct answer, unless an alternative.

    Install VLC.
    It's free. He plays almost all types of file formats, so that don't have to worry about having the codec right he for the audio file.
    It is widely used and recommended.

    If you are interested, here is the download link:

    http://www.videolan.org/VLC/

  • Widows Media Player will not play videos.

    Windows Media Player will not play videos at home. I get a message that windows has closed the program. Media Center and Adobe will not play videos as well. The videos are. MOV. Can someone help with this problem? Thank you.

    Windows Media Player will not play videos at home. I get a message that windows has closed the program. Media Center and Adobe will not play videos as well. The videos are. MOV. Can someone help with this problem? Thank you.

    ==============================
    Some possibilities follow... good luck...

    (FWIW... it's always a good idea to create a system)
    Restore point before installing software or updates)

    The components of the 3ivx decoder read
    most MP4, M4A, 3GP, MOV and AVI files
    with Audio MPEG-4 video and MPEG-4 AAC

    3ivx decoder
    http://www.3ivx.com/download/
    (this should make Windows Media Player compatible
    with the .mov files... I think that there is a 30 days trial version)

    Also... the following freeware players can play QuickTime .mov files.

    Apple QuickTime
    http://www.Apple.com/QuickTime/Download/

    QuickTime Alternative
    http://www.codecpackguide.com/quicktimealt.htm

    VLC Media Player
    http://www.videolan.org/

    Media Player Classic
    http://www.filehippo.com/download_media_player_classic/
    (just unzip and run it... (no installation required)

    Media Player Classic Home Cinema
    http://MPC-HC.sourceforge.NET/

    If you want to install a pack of codecs... one of the following
    may be worth a try:

    * Proceed at your own risk *.

    K - Lite Codec Pack (full)
    http://www.filehippo.com/download_klite_codec_pack/
    FWIW... it is always preferable, if you create a system restore
    point before installing any software or updates.

    CCCP (combined Community Codec Pack)
    http://CCCP-project.NET/

    Info about CCCP
    http://www.CCCP-project.NET/wiki/index.php?title=Main_Page
    (FWIW... it is always preferable, if you create a system restore
    point before installing any software or updates)

    Good luck...

    Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

  • Media Player will not play videos sent pet speaking my Tablet app

    Original title: video will not play

    In my email, Media Player will not play videos from My Pet talk application that I sent to myself of my tablet.  How can I get to play on my computer?

    Thank you

    Sandy

    Hi Sam,

    Thanks for the reply.

    You might face this problem because of the flash drive corruption, that's why I suggest to uninstall and reinstall once and check. You can uninstall the Flash player using uninstaller from the link below.

    Flash Player Help / uninstall Flash Player | Windows

    http://helpx.Adobe.com/Flash-Player/KB/uninstall-Flash-Player-Windows.html

    Once you have successfully uninstalled Flash Player you can download and install a new version of Flash Player from the link below.

    http://get.Adobe.com/flashplayer/otherversions/

    It will be useful.

  • Media Player will not play mp4 or mpeg1 files. When I try the system crashes and it goes to the blue screen of death

    I'm running a quad core with 8 GB of windows 7 with office 2013 RAM.  All are clean installs.  When I try to play a video file on Media player my system breaks down and made a memory dump.  This also happens when I try and put a video in PowerPoint.  I am able to play these videos on QuickTime on the same machine.  The videos play fine on another machine of Windows 7 office 2013.  We use this system for presentations churches.

    Can anyone help?

    Hello

    1. Do you have an error message when you play this video?
    2. What Media Player do you use?
    3. Did you recent hardware or changes to the software to the computer before the show?

    I suggest using Windows Media Player, then try the following steps. This problem may occur because of codecs. A codec is a software to compress or decompress a digital media file, such as a song or a video. Windows Media Player and other programs use codecs to play and create digital media files.

    You can refer to the suggestion made by Rohit Chettri in the following link and check if it helps.

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-pictures/Windows-7-Media-Player-will-not-play-MPG-files/16145802-7e2b-4BD0-a81f-c58c54588d26

    WARNING of THIRD PARTY SOFTWARE: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

    I hope this helps.

    Please post back with the State of the question and we will be happy to help you further.

Maybe you are looking for