Missing dropdown Menu commands in Excel 2003

Some of the drop-down list controls are missing on the menu bar.  For example, if I click on Format, row and column are missing.  I checked to see how the custom menu and toolbars are implemented in tools, customize, Options and find that there is a check box "full Menu to always see the ' and 'Show full menus after a short delay', however him choice"show menus in their entirety after a short delay"is grayed out and not available.  I think that these options are mutually exclusive, but I can't deselect the gray one.  Not sure if this is what is causing my problem.  I think that the worksheet was created on another computer, then downloaded on me. There is something that is causing my problem?  Really can't find a way to solve this problem and asked a lot of people. We are all at a loss.  Please notify. Thank you.

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