Missing from Adobe Typekit fonts and do not sync

I had this problem on a Mac and a Windows PC.

I opened an InDesign document that had two or three fonts installed TypeKit. InDesign reported me that fonts were 'missing' and even when I recheck the fonts in question, that it is not synchronized. When I display the fonts in the application manager, they appeared all the same, not as they did to the police they have the title.

I cannot see a workaround, since it is a major issue as well of our graphic style is based on TypeKit fonts, we used!

Hello

I'm sorry that you trouble with that!

> When I display the fonts in the application manager, they appeared all the same, not as they did to the police they have the title.

First of all, it's normal: all the fonts that you have synchronized are displayed in a default font tab fonts of creative cloud desktop application. Here is an example of what we expect the list of fonts to look like:

> InDesign me has informed that the fonts were 'missing' and even when I recheck the fonts in question, that it is not synchronized

Looks like InDesign can be impossible to get the Typekit subscription on your account information to use and synchronize policies. Would you please also try to connect on InDesign in the Help menu and then reconnect? This will begin a new session ID Adobe InDesign and should solve any problems with the connection to your Typekit account:

1) click on the Help menu of InDesign and choose Sign Out

(2) restart InDesign

3) click on the Help menu of InDesign and Sign In

If this does not resolve the problem, please send us an email at [email protected] with some of the synchronization of your computer logs, and we will examine this further.  Here are instructions on where to find the log files:

Help.Typekit.com/Customer/Portal/Articles/1649149#logs

I hope this helps; Let me know if you have any other questions! Thank you

-liz

Tags: Adobe

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