Mobility radeon hd 5650 overheating

Hello

My video (ATI Mobility Radeon HD5650) card was overheating a lot, until the computer turns off automatically.

I had my laptop (inspiron N5010) completely cleaned (not), reinstalled windows and tried the latest drivers (beta and non-beta) of AMD. I also updated the bios, but the problem persists.

(Measured with gpu - z, HWmonitor and cpu - z) Average idle temperature is 70 ° C. It takes less than a minute to go 70 to 110 ° C at the opening of any 3D game/application. The CPU remains relatively low, about 60 ° C temperature.

The ONLY way I managed to keep the low temperature is to the video card to maximize the battery life (when plugged in) to make it work at 300 mhz gpu and memory instead of the standard 450 and 800 mhz respectively, which is very annoying because I can really make use of the video card if it has underclocked all the time.

Is there any solution for this?

Hi Arbosis,

My apologies for the inconvenience caused. Please run the system diagnostics to confirm the operation of the equipment. Here are the steps:

  • Restart the system and immediately start typing on the "F12" key to enter the "Boot Menu".
  • Use the "arrow down" key to select "Diagnostics." Press the "Enter" key.
  • The diagnostics begin. Please note the exact error message / code, if everything appears on the screen.

In addition, it seems to be a hardware issue and you can consider replacing the motherboard, the radiator and the fan. The video card is integrated on the system, you will need to replace the motherboard. If the system is under warranty, please share serial number and the name of the owner of the system with me by private message (click on my user name and then click on start Conversation). If this isn't the case, then you can contact the team of Dell repair out of warranty to 1-800-288-4410 (Applicable for AMERICAN customers) to help.

If you are in a different region, go to http://dell.to/18NmI2D , select the country / the parched region from the top, scroll down and click on "Contact Dell sales" for contact information.

Answer please if you have any questions.

Tags: Dell Products

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