My Apple ID was stolen by a person named Leo Audette.
I got emails telling me that my Apple ID was used to connect to iCloud on an IPad 2 <[email protected]>. I don't have an iPad. I do not use any Apple hardware - NO. The only thing I ever have an Apple ID for is buy and store the music in iTunes. This software is installed on one of my computers that I rarely use. In response to the email, I've changed my Apple ID password and did enter my account only once. I saw that someone had changed his name and birth date on the account. I'm Gloria Latta, date of birth 05/07/1946, and changed the name on my account for Leo Audette, date of birth 11 /? / 1955. I fixed those, but when I tried to change any other information, it has been impossible to do because I was required to answer security questions that did NOT were put by me. The person who stole my Apple ID put its own security issues there, apparently. Whenever I tried to correct the information contained in the profile of my account, I didn't have the right to make changes because I could not answer the questions of security.
Can you help me secure my Apple ID and stop Leo Audette to access them, please.
As it is a security issue, please contact Support. This Apple help page provides contact information for different countries for problems of security with a Apple ID:
http://support.Apple.com/en-us/HT5699
Tags: iCloud
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