My FTP client refuses my password yet web file manager access remains intact. What should I do to get the ftp client to allow me access

I have access to download files on my site of catalyst for business via a browser.

My FTP client is non-functional because it has started to reject my password.

It's the second occurrence of this type.

ID access by browser only, but as he does not accept the html files I need ftp access as well

What could happen and how can I solve this problem. ?

I changed, my password yesterday.  Finally gained access via my ftp client this morning.

Thank you

Tags: Business Catalyst

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