my gmail account doesn't send windowslive

I can receive emails, but cannot send them

It is the fault that I get

The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was * address email is removed from the privacy *'.

Subject 'test '.
Server error: 530
Server response: 530 5.7.1 required authentication
Server: 'send.xtra.co.nz '.
Windows Live Mail error ID: 0x800CCC78
Protocol: SMTP
Port: 465
Secure (SSL): Yes

Hello

Thanks for posting your query on the Microsoft Community.

According to the description, I understand that you are unable to send emails.

There may be two reasons why you get this error code. It could be:

1. bad POP settings (usually the SSL for SMTP option)

2 blocking firewall ports

To resolve this problem, please reconfigure your account by following the steps below:

  1. Access your Windows Live Mail program and see if there are messages stuck in the Outbox. If so, please delete your emails. (Note that you may need to log out to do this part).
  2. Remove and reconfigure your account by following the steps in this link.

For the firewall problem, you can try to disable the security software / firewall to isolate the problem. Please see the link below:

How can I solve the problems of machine configuration in Windows Live Mail?

Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

Tags: Windows

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