My lbp6000 has stopped working when I upgraded to osx 9 mavericks. How can I get it back?
My lbp6000 has stopped working when I upgraded to osx 9 mavericks. How can I get it back?
Hi gkharris!
I know that this issue is frustrating. I'll be happy to help you.
When upgrading to new operating systems, we recommend that you uninstall and reinstall the drivers. Please uninstall the printer by following the instructions in the article:
Uninstalling the printer driver (CAPT V3.55)
After uninstalling the driver, please download the latest driver on the Canon USA site. Please click the link below:
http://USA.Canon.com/Cusa/support/consumer
Once you are on the site, enter your model number. Your operating system will be detected automatically. Click on the word 'Pilot', and then select The CAPT Printer Driver Ver.3.65 and save the file. Then, open it from the save location and install the driver package.
Finally, save the printer in the print queue by following the instructions in the following article:
Registration of the printer with USB (Mac OS X Lion) ( CAPT LBP Series Driver3.36)
* Although it shows OS X Lion, the instructions are the same.
I hope this information is useful for you. If you need assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).
Tags: Canon Printer
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