My pc under Win 8.1. The system was asked to scan the hard drive (c). Once this is completed all the files in the sent folder went. Help!
Run on a Dell PC (Win 8.1) for the last year or two. So far have had no problems with Thunderbird (latest version) until today (04/04/2015). For some unknown reason, my PC "action center" has suggested I should scan the 'C' drive for potential problems. It is worth noting that I was not aware of any problem of system before this message and I have no idea what were potential problems. Then, like a rooky with computers, I followed the rules and scanned the drive as suggested.
The analysis took about 20 minutes to complete, followed by a normal startup. Everything was fine, except when I open Thunderbird Email, I observed that all messages/files (an estimated 1000) in the sent folder had been removed. All other Email TB cases appear normal and I can send new Emails and receive same OK.
A test Email has worked with the file/message sent goes in the sent folder.
Anyway, is allowing to recover the loss of files/messages sent and why the sweep of the 'C' drive would create this problem?
Please provide the procedures to recover even at your earliest.
Kind regards
mikeandsylvia
You will need to ask Microsoft make their software, is not something that one can guess at, a local technician could perhaps look at and advise you. But what we suggest here is guess and guess.
Tags: Thunderbird
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