My Photosmart HP 5510 Scan photos in the file on my Mac running Yosemite

I get an error message that the parsing failed everytime I try to scan a photo.  I downloaded the latest driver through the Apple App Store.  I rebooted the computer and the printer.  Help!

Hi @JaneCat,

Welcome to the HP Forums!

I understand that you cannot scan pictures of your HP Photosmart 5510 to a file on your Mac of Yosemite. I'm sorry to hear that, but I'm happy to help you!

I recommend to download the drivers and full software functionality of our Web site, HP Photosmart 5510 e - All - in - One printer full feature software and drivers, as it is compatible with Mac OS X Yosemite.

If you still have questions, I also recommend this analysis guide, a Message appears "No computer found" during scanning. Then follow the steps in the section that says it's for, Mac OS X 10.6 Snow Leopard, OS X v10.7 Lion, v10.8 Mountain Lion OS X or OS X v10.9 Mavericks. Given that these steps will still work on Mac OS X Yosemite.

I also see this how to scan guide, scanning with HP software full feature in OS X v10.10 Yosemite.

Hope this information is useful and thanks for posting!

Tags: HP Printers

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