My purchase does not appear on my profile, even if I got the confirmation e-mail. What should I do?

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• Document I did CSC does not appear under my profile!

  Dear Sir

  I just noticed that a document I made and posted on before CSC does not appear under my account/profile

  and I noticed it is updated by someone else not showing me don't know why!

  Doc

  https://supportforums.Cisco.com/docs/doc-8373

  Created the: 2009-12-24 06:07 by

  Marwan ALshawi

  -Last modification: 02/09/2011 04:11 by

  Thamaraiselvam Sandra

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  When you create a document you have many options that can make changes to it.  By default, a document is open to all registered to edit users.  If you do not want to allow anyone to edit your document, you can make this change through the function of 'collaboration '.  Just change the document you created and develop the collaboration tool to view your options.

  See you soon,.

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  Could be the password for the files are corrupt and not accepting does not change, I would like to delete (or move to somewhere safe) these files in the profile folder: keys.db, signons.sqlite, sign # .txt. Select help/troubleshooting information, click view the folder to open the profile folder, TB, exit and delete or move the files.

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• My purchase does not appear in the clouds Creative!

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• Updated FireFox, restarted and now it will not open the browser, even if the icon does not appear in my taskbar. Was fine until the update last night. Win8.1 running

  When I move the mouse over the icon in the taskbar that appears after that I have I dbl-clicked on the icon on the desktop, you can see a miniature version of the browser open as usual, unfortunately, the browser will not open upward on the desktop. I've deleted and reinstalled several times. It has worked very well until I did the update last night.

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  Sometimes, a window is "off the screen" somehow. Often, you can force it to appear on the screen by right clicking on the thumbnail image just above the taskbar and choose expand. Does it work?

  A possible cause for this is that the file that stores the positions and sizes of window is corrupt.

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  Open the settings folder (AKA Firefox profile) current Firefox help

  • button "3-bar" menu > "?" button > troubleshooting information
  • (menu bar) Help > troubleshooting information
  • type or paste everything: in the address bar and press Enter

  In the first table of the page, click on the view file"" button. This should launch a new window that lists the various files and folders in Windows Explorer.

  Leave this window open, switch back to Firefox and output, either:

  • "3-bar" menu button > button "power".
  • (menu bar) File > Exit

  Pause while Firefox finishing its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename this to localstore.old.

  Launch Firefox back up again. Windows normally appear again?

  #2 method: If you can not get a Firefox window for all:

  Close Firefox by right clicking the icon in the taskbar > close all windows.

  Using the Run dialog box (windows key + R) or the search for the start bar menu (or perhaps 8.x for Windows search of charms bar bar?) type or paste the following and press ENTER to drill down to the profiles folder:

  %APPDATA%\Mozilla\Firefox\Profiles
  

  Here you can see a folder - in this case, double-click that - or more than one case - in this case, double-click on in what looks like the most recently updated.

  Scroll down and rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename this to localstore.old.

  Launch Firefox back up again. Windows normally appear again?

• What appears on my screen does not appear on someone else when I attach to the e-mail.

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