Neat has stopped working. A problem caused the blocking of the program works correctly.

I installed the Neat/scanner software on my Windows 7 SP1 x 64 (with all updates) Workstation and I get following error;

Neat has stopped working. A problem caused the blocking of the program works correctly.

I worked long and hard with the support with no luck. They claim that they have made all that possible and since careful use .NET, it's a matter of Microsoft. I followed all the troubleshooting techniques that support Neat suggested.  I installed the latest versions of the software and drivers as requested. I repaired .NET and reinstalled .NET. I tried .NET 3.0, 3.51 and 4.5.1.

neat 5.3 will start, then the error Neat has stopped working. A problem caused the blocking of the program works correctly will appear.  If I click on the red X or the button Close Program , this Neat program exit (of course).  However, if I move the window to error on the side, it seems that I can use neat 5.3 with no problems.  I can scan documents and navigate software very well.  The question is, how can I prevent the error message appears.

I am skeptical that it is actually a Microsoft problem because if someone writes software for a specific operating system and it does not work, it must be a problem with this software, NOT the operating system.

But anyway, if anyone has any ideas, your help would be greatly appreciated...

Step 1: Make sure that Windows Image Acquisition (WIA) service is started and set to automatic. To do this, follow these steps:

1. click on start-run, type "services.msc", click on OK.

2 when the Services window loads, go to the "service Acquisition of Image Windows (WIA)", double click on it to open it,

3. make sure the "Startup Type" says "automatic". If it isn't, use the drop down menu to change.

4. If he once said: "Automatic", then click on the "Recovery" tab in the upper part and replace the line "First failure" "Restart the Service", then click on 'apply', and then click OK.

I started having the same problem today, nothing worked, so I did what JamesHLiu suggested. Then when I started Neat, I ran it as an administrator - IT WORKS, for now :-)  Thank you for your answer, James.

Tags: Windows

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