Need help with sign in Adobe ID

I can't connect my cloud of Adobe. I just registered and paid and can not use it.  He continues to disconnect me whenever I type my ID adobe and pw. I changed the password, reinstalled and now in limbo.  Whenever I try to register it says ' you've been sign on "do I have to uninstall all the software evaluation and start all over again?"

Hi Daian38,

We're really sorry for the inconvenience. Could you please try the below mentioned steps and let us know if it worked for you or not.

(1) Please rename the Opm.Db file in the mentioned location:

Windows: "Users\ {username} \AppData\Local\Adobe\OOBE directory.

"" Mac: "~/Library/Application Support/Adobe/OOBE"

(2) If you are behind a corporate network, you might want to check with your IT team to check if connections to the Adobe servers are allowed or not.

(3) if the steps mentioned above does not work, please try to reset your Internet Explore (Windows), and then check again.

Please let us know if it works for you or not.

See you soon,.

Michael Sharma

Tags: Adobe

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