Need to import Solution for adding/updating external CRM (no Salesforce) given in Eloqua Contacts including the definition of groups/e-mail preferences

We have a system of CRM of Blackbaud (a leading global provider for non-profits CRM) called the Raiser's Edge.  We want to automate nightly adding/updating of coordinates corresponding to the email address in contacts Eloqua records.  For example, we in the raiser's edge fields like "Member status", which has an "A" for assets, 'L' for out of date, or a "D" for fall.  We also have a field as "Membership Type", who can say 'Reguiler year 1' or 'Discount group membership 2 year' or 'Life member', etc...  We want to create custom fields corresponding to the Eloqua Contact folder to the same email address so that we can use this data to create segments in Eloqua.  What are my options to automate this process on a job every night to add/update the Eloqua Contact records?  We also want to automate in Eloqua that when the custom field, we create a file of Contact called Eloqua "Member status" passes any value to an "A" for assets, that you subscribe to the email address to send two groups/preferences, called "Generation Joshua" and "XBrents Email Group" (see below).  Note: When a constituent purchases a membership, they must agree to be added to those groups/preferences of two emails with instructions they can unsubscribe to one or the other or both at any time by accessing our Web site (using the subscription Eloqua, Web page management).  All options on how we can auto, this process, too?  I have on my team of software developers .NET who worked with API many other providers in the past.

Thank you

Bill

Hi Bill,

You can use the REST API in bulk to load your contacts into Eloqua. We have a post on the topic: How to download Contacts from a list and an example project in c# available on Github. (Canvas or program Builder) workflow engine to manage triggers you want depending on the value in a custom field. Workflow decisions can evaluate the data in any field and move or update members of the program accordingly.

The REST API documentation of bulk (Beta) is available here: Eloqua API Documentation

Note that you must be logged in your Eloqua install in order to access the documentation.

Hope this helps and please let me know if you need more information.

Thank you

Fred

Tags: Marketers

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