"no camera found" Powershot SX500 IS what is connected to my MacBook pro (Mountain Lion)

When I connect my new XS500 IS to my MacBook pro, Canon open Device box, then gave the message "no camera found." The camera works with my old MacBook (Snow Leopard) and my old Canon GS7 works perfectly with both computers. I just installed the software, do so the updates have been made. I removed the memory chip and installed in the Pro and the pictures downloaded correctly. Any suggestions?

Try this.  Connect your device to your computer and turn it on.  Then go to your applications list and open the Image Capture.  On the left side of your screen, you should see a list of all the devices you have connected to your Mac and your camera should be which are listed there.  Select your device from the list and from there you should be able to transfer images, etc, from your camera, although you may need to change the settings for the application.

Tags: Canon Camera

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