No longer have access to your old computer

Hello

I have a computer with a crashed hard drive, which allows for my Adobe products on it. I recently bought a new laptop, however, it doesn't have a CD player. My software is Lightroom 3 and Adobe CS 5 Design Standard. I still have my original email with licensing. Is there a way I could just download the software for the new portable computer with the codes?

Thank you in advance.

You should contact Adobe Support by chat and ask them to reset your activation before activating the new facility.  This way you'll always have available for a backup installation activation never should you find that this is a useful option.

Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...

Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

Serial number and activation support (non - CC) chat

https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

Tags: Creative Suites

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