No sound after the update and its orange on my mediasmart region

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  Hi Kelly Barr.

  Welcome to Microsoft answers forums!

  Are you referring to (files, emails, contacts and other programs) shortcuts on the desktop?

  When updates are installed on the computer it says system files, this process of service not Microsoft that are running in the background can conflict with updates and tour damage the system settings.

  This problem can also occur if system files are corrupt.

  Try the following in order to recover the desktop icons.

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  Step 3: The clean boot computer:- Perform a clean boot (check step 1 in the link)

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  Data backup on the computer

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  http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-and-restore-frequently-asked-questions

  Thanks and greetings
  Ajay K
  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

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