Notifications to blackBerry Z10 activating / disabling the menu drop-down

The drop down menu on my Z10 running 10.2.1.2941 OS does not have the notiifcation turn.  For this reason, I am unable to mute the phone without entering the settings, which is annoying the meetings.  The volume button when setting the lowest do not cut the phone when someone calls.  Please can someone explain how I can fix this problem.

John and Keith,

A big thank you to help the novice user.  Everything is good now (except the fact that I need to learn more about what the Z10 can do and how it does it).  Once again, thanks a lot.

Tags: BlackBerry Smartphones

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