OBICS Login & questions while recreating users

By using the Service of Cloud Oracle BI we encounter an error during Self Service Password Reset:

IAM-3040027 is the message

IAM-3040027.png

Anyone know what this means?

Does anyone know if you re-create the user (remove and create by the Admin of the identity field) could solve this problem?

And anything by recreating a user account, can it still use its BI catalog files (my folder etc)?

Being a Domain Admin identity I would like to know this or other issues while recreating users.

You can read this support note:

IOM 11.1.2.2.x - I forgot the gives error Msg wave on the user interface password if password policy is not satisfied (Doc ID 1998845.1)

Tags: Business Intelligence

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