Palm TE2 unable to synchronize with Office2007

I have a Tungsten E2 Palm OS Garnet V.5.4.7

It was purchased for me as a gift last year. I suspect it was a model 2nd hand / reconditioned.

Recently, I reformatted my desktop pc and installed the Office2007.

My operating system on the desktop computer is XP

Before reformat, I ran XP OS with Office 2000 Pro, I had no problem with my Palm up UNTIL reformatting was done.

I installed Palm Desktop V 6.2.2 Hotsync V 7.0.2 (the two more recent than previous versions that were on the platform Office 2000)

I installed Pim sync conduit for Office2007

When you try to synchronize my pc generates a message in the lower right corner "USB device not found", my Palm produces the message "the connection between your device and the desktop could not be established.  Please check your configuration and try again.

It does not appear in my device manager hardware with a yellow mark.

I managed to manually add a device in the device under "palm os handheld device" Manager which shows as "palm pocket computer" with the driver version 6.0.2.0 in the properties of the device of this element in the Device Manager.

I tried uninstalling and reinstalling software, clean the registry as well.

I've replaced the USB cable.

I did a soft reset.

I made sure the conduit synchronization is set to Outlook.

What I suspect, is that the software in the palm itself is too old for the news that I just installed and not compatible with Outlook2007

My question is this: is it possible to update the software in the Palm WITHOUT losing the information, via an SD (512 MB in size)

Unless of course someone here has a better suggestion.
I've been on "online chat" with support and they did make me do all the things I had already tried and were no help.

I can't do a "hard reset" because I want to lose all the data that has been added since 2 weeks ago, and since I have added things like date customer and other... This could be problematic.  Normally I save on Outlook once a week, but could not since reformatting my pc and installing Office 2007.

OH, in addition, ActiveSync installed, could not get his execution.  Do not use it before, but I know that it has been installed before.

I hope someone can help, pretty please.

When you run a backup with NVBackup, you can watch its progress the screen scrolls with all files of that backup of it is.  If you want to see all the individual files that are in your backup, you can highlight the manual backup, enter the Menu and press on restore selective.  This will bring up a list of the files in the backup.

Another thing that to see the files is to use a file as the freeware run Manager application which can be found here and elsewhere. It allows you to browse the contents of the memory of your Palm, as well as the content of your card.  The files that are in your backup would be in the folder on your card:

[name of your map] > Palm > programs > NVBackup.  Backups are listed here date.  Press the triangle next to the backup, and will be expanded to display all files that are there.

It there's really no way to see the actual records to be sure of what's there, short borrowing someone another E2 and executes a restore on this subject.  But if you watched the backup because it happened and can see all the files that are in there, I think you'll be quite comfortable that everything is... I've never had NVBackup Miss and I restored my T5, several Txes incl. and my Centro with it several times.

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Tags: HP Tablets

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