Pavillion g g6 series: password help

Turned on my laptop to discover that he will no longer accept my personal diary in pw. I tried variations of the IPL I use np nothing is done. I was hoping for this give my older cousin so he could play games and fb and Netflix, he was fine before yesterday. Help, please!

If it's a loss of the admin BIOS password, we can help.

Since this is an operating system password, which makes it beyond the intended scope of the HP Support forum and we cannot help you.

You can always use the recovery media that you must have to perform a recovery of image factory before giving the laptop to your parent.

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