PDF does not open the first time in Internet Explorer

Dear all,

We have an internal application running and PDFs published in portal.

We have the policy when users logged in it will be open IE automatically with the application.

When you click on the PDF it does not open, but when we close and reopen IE it opens PDF files correctly.

We check with lan connected desktop and it works very well here and we are facing this problem with laptops.

The desktop computer is 32 bit win 7.

Laptops have Wi - Fi and having the OS 64 bit windows 7 ENT SP1 adobe version 10.

Please help and my email is [email removed by host address]

Question: You load the 64 bit version of Internet Explorer on first launch?  If you are then it's your problem.  Plugin PDF is not 64-bit capable, so the solution would be to launch the 32-bit version of Internet Explorer.

Tags: Acrobat

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