Permissions problems when you try to run any adobe app, the tech support guy even after trying to fix it for 2 hours

I don't know what to do. One of my adobe applications gives the same error:

Windows cannot access the specified device, path or file. You can not have the appropriate permissions to access the item.

The above-mentioned tech support person was a test account, he did and has spent a lot of time doing stuff with all permissions to the adobe files. Finally he got it so at least to launch illustrator, then immediately crash. He just left without a job too shortly after.

I am running windows 7, 64 bit. On my own personal computer. Help, please

Note: I also had problems with creative cloud, who managed to get fixed

Caps folder contains the database as Cache.db, media, db, pdb.db file that contains information about the installation of applications on the system and other essential data, in some cases if the files are corrupt, it is essential to remove the record of caps.

Once you remove the record of caps, CC app will list Apps with button install because there is no information concerning the installation of the CC apps because the Media.db file will be deleted with it.

In this case, it is preferable that you uninstall applications that is not listed as up to Date and being listed with button install, even if it is already installed.

Tags: Adobe

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