Phone call dubious on problems on my computer, allegedly of Microsoft Corp.
Today, I received a phone call from a person who claims to work for Microsoft. They reported that control of my computer showed errors or multiple infections. They offered to help me solve this problem. They gave me several instructions involving open computer management and by looking at the log files. They then asked me to open the website showmypc.com and run the software on this site. Subsequently, they asked permission to take control of my computer so that problems could be fixed. At this point, I refused and ended the phone call.
Did this phone call actually come from Microsoft Corp.? Is this some kind of scam?
Hello
It's a scam.
We all errors and warnings in Event Viewer, etc.
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
You are the only person who knows if you gave them remote access.
If you had given them remote access and if you do banking over the Internet, here is the advice that we give:
Contact your bank, explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way you will know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
See you soon
Tags: Windows
Similar Questions
-
Received the phone call on the problems of the computer, it's a scam
I got one of the phone calls of theses today if it wasn't for hear this morning, I'd gone ahead with what she was asking me, she got my address and my phone none that is relative, she was very persistent, when I told him I would contact mirosoft and I have the laptop checked by a profesional she said thay would not have time to contact me , how can I know if my computer and information is safe? and why there has not been a warning about this sent to all by microsoft, this wonen was rude when the phone cut of and called back demanding I did what she said.
Hello
Of course, it's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
The [usually Indian] appellants say they work for the Microsodt and are very persistent.
Hello
Yes, it's a SCAM! If they still call hang up!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
-
I got a phone call from one of the related foreign accent that he was with Microsoft Security and that my computer has been used or something to that effect.
I could hardly understand him. Is this another scam floating around? What should I do to report this?
Thank you
Short answer: Yes. It is a scam. Not much interest to report, as MS are well aware of this problem, but there is little they can do about it since then (I guess) most of the calls are created outside the United States
-
phone calls claiming I erros on my computer and they need to connect to it to repair
Hi, I received phone calls from a guy who says he works for pc24by7, which is something to do with Microsoft apparently. He said that I have errors in my event log (which I do) and THST if its not fixed my pc can fail at any time. To correct what is the cause of the problem, they need to connect to my computer. I asked for a phone number, but he said that I won't get through because they are always beusy call anywhere in the world. Is this legitimate do you think? Someone at - he heard of them? The Web site is www.pc24by7support.com
Hi, I received phone calls from a guy who says he works for pc24by7, which is something to do with Microsoft apparently. He said that I have errors in my event log (which I do) and THST if its not fixed my pc can fail at any time. To correct what is the cause of the problem, they need to connect to my computer. I asked for a phone number, but he said that I won't get through because they are always beusy call anywhere in the world. Is this legitimate do you think? Someone at - he heard of them? The Web site is www.pc24by7support.com
Hey jimmygirl73
It's a SCAM
Microsoft does not contact you unless you request them
having nothing to do with people calling you because they are NOT microsoft
hang up on them
Walter, the time zone traveller
-
I received a call from Microsoft saying that I am facing a problem on my computer. They said there are technical service. I told them it sounded like a scam and they said they could prove it. Told me to press the Microsoft button while pressing the letter 'r '. I told them that I don't have the time to do what I was about to leave the House for a race. They said they'd call back Monday at 14:00. Is it a scam? Or is it legitimate?
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-MicrosoftIt's a scam. -
Phone calls about the virus on the computer.
We continue receiving phone calls of MDI Tech and creative solutions, telling us that they're Microsoft and we need to buy their product to get rid of a serious computer virus. Are they really related to Microsoft?
We continue receiving phone calls of MDI Tech and creative solutions, telling us that they're Microsoft and we need to buy their product to get rid of a serious computer virus. Are they really related to Microsoft?
They are * not * associated with Microsoft.
This is a scam and that is becoming more and more common lately. But even worse, if you let them into your computer, who knows what damage they did here or what confidential information they stole.
So, if you did. I highly recommend that you do both of the following immediately:
1 do a clean reinstall of Windows.
2. change all your passwords, especially all of banks or other financial sites.
-
Phone call from a company claiming my computer has a virus.
I received a phone call from a company claiming to be windows saying a virus had hit my computer and I had to follow its procedures to address them. I refused and said I would call them back, he said to call 2896451510 and that he was in the New Hampshire USA and his name was Ron. This guy knew my home and then asked me how many girls or boys lived here... that's when I hung up.
It's a scam.
http://www.Microsoft.com/security/online-privacy/msName.aspx
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
-
Phone calls from the India saying my computer sends messages it has smart software.
I get phone calls from the India saying that my computer sends messages it has smart software. Is it a scam?
Or-
Next time have an air horn next to your phone and just before giving them a breath
say "the smart software makes a sound of '...
Or perhaps softer and say "because I had so many calls that I have."
asked the FBI/CIA (MI6, or similar) in cooperation with the Government of your
beautiful country to tap my phone... »..
-
Recently received a phone call from a person saying that my computer has a virus online damage the hard drive. They said that my computer license of Microsoft and utilimately ID wanted remote access to my computer via maintenance PC (pc22.com) to correct it. Is this a new type of fraud that goes around?
It is not a new type of fraud, but it IS a scam. MS does not give that kind of information, and they do not call users.
-
phone calls made to me on my landline by the microsoft support team
Hi I wonder if anyone else had this happen... made phone calls for me on my landline by the microsoft support team as he really worried about who they are?
Hi I wonder if anyone else had this happen... made phone calls for me on my landline by the microsoft support team as he really worried about who they are?
It's a scam. Never provide any access to your PC to someone who calls you with some story about virus infections (etc.) is detected on your PC. MS would never do that (plenty of examples in the MSE forum if you care to look).
More tips - social engineering is a term for the bad guys who try to convince you to do something that would allow them to infect your computer or gather confidential information (Bank online identifiers for example...)You (and everyone!) need to be careful to not be fooled (and some of these guys are VERY GOOD at deceiving people.Beware of strange emails and especially strange phone calls. Don't forget that you can not trust Caller ID on your phone... it is very easy to spoof the name of your choice on caller ID. -
I just got a phone call (no number came as international) to say that Microsoft
I just got a phone call (no number came came as international) claiming to be from Microsoft and Muicrosoft are aware that my PC has programs that can cause my PC unwanted crash. They then asked me to turn on my pc while they could repair. This looks like a scam to me. Has anyone else had this type of call. I asked a lot of questions and the appellant was very vauge but insisting my PC was going to crash. The appellant gave me a number of 1786 6001340 I asked the appellant to put all this information in an e-mail message, which he said he would. We'll see if it happens. I think it is yet another scam that other users take note.
It is a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment. See:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft does ever not requested for calls.
(such persons may use names other than Microsoft as well)
-
receive calls on the problems on my computer, how does this happen?
How can I report errors on my computer
I keep getting calls that my computer is about to crash and they will help you. I'm skeptical of all. How does this person know that something is wrong if I didn't report?
Camella
It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
-
Phone call made by 97059007 who claims to be the Microsoft.
Hello
I want to report a scam call 97059007 today 09:40, 17 August 2016. The girl had an Asian voice and claimed to be yourself "Microsoft." I told him that I do not discuss my company on the phone, or give out any personal information. Then, I clung to the top.
If, however, it is yourselves, please respond to my request. If there is a problem with my account, I wish a response by e-mail.
Thank you.
Concerning
Maureen Whiteley
Hello
We do not work for Microsoft.
We are mainly volunteers here, just like you, computer users who give free advice from other users in our own spare time.
@@@@@@@@@@@@@@@@@@@@@
Here's the advice we give normally on such calls and how to report them:
It's a scam.
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
You are the only person who knows if you gave them remote access.
If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
Report phone scams
Help Microsoft to stop cybercriminals in reporting of theinformation about your scam phone.
In the United States, use the form of complaint to FTC Assistant.
In Canada, the Canadian Centre for fight against fraud can support.
In the United Kingdom, you can report the fraud as well as the unsolicited calls.
See you soon.
-
Phone call on computer viruses
I was called today by a man with an Indian accent, claiming to be "Microsoft Services." He told me that my computer has malicious files, and I had to leave to help solve the problem. I asked for his phone number I could call him back if disconnected and then informing him that I am not using a Windows computer, I have a Mac! Y at - it some part/someone ' one that I can give the phone number to so they can check?
Hello
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Maybe you are looking for
-
Yet WT8 freezes, screen does not
Hello I still play with my new and usually I'm very happy with it but: 1. whenever I use THE Office it crashes, frozen screen. I have to press and hold the power button for centuries until what it restarts. I'm not supposed to use THE desktop? 2. ver
-
How to make a "new facility" of Mac OS x
I'm always under Yosemite 10.10.5 on my iMac 21.5 "because I met a complete disaster after my first attempt to ElCapitan November last year and restored Yosemite with the help of my TimeCapsule. (you can refer to my support community question "can Ap
-
I think I accidentally deleted everything.
OK, for starters, I have a model 13 "MacBook pro mid-2012 with 4 GB of RAM, and it was running OS X 10.10.3 Yosemite and using boot camp with windows 10 (in some kind I messed up this installation and windows barely worked at all in any case) Now, I
-
DVD drive does not work on the Satellite a series
This is the second time that my dvd player did not workHe is coming like theres a problem with code 39 what I do!I started to follow someone other advice when you remove thedrive and then reboot computer laptop but I do not know howto restart the lap
-
ERazer X 315 R9 255 2 video memory.
Recently, I find that my office is very slow when I play games. And when I check the display settings I find that my GPU has 1024 video memory MB(1G). The GPU on X 315 is 255 R9, which should have the video memory 2 g. can you tell me why and how I c