Phone call dubious on problems on my computer, allegedly of Microsoft Corp.

Today, I received a phone call from a person who claims to work for Microsoft.  They reported that control of my computer showed errors or multiple infections.  They offered to help me solve this problem.  They gave me several instructions involving open computer management and by looking at the log files.  They then asked me to open the website showmypc.com and run the software on this site.   Subsequently, they asked permission to take control of my computer so that problems could be fixed.  At this point, I refused and ended the phone call.

Did this phone call actually come from Microsoft Corp.?  Is this some kind of scam?

Hello

It's a scam.

We all errors and warnings in Event Viewer, etc.

Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

You are the only person who knows if you gave them remote access.

If you had given them remote access and if you do banking over the Internet, here is the advice that we give:

Contact your bank, explain, and change passwords.

If you use your online credit card, cancel and get a new one issued to you.

And the only way you will know that you are free to them is to backup your data and do a clean install of your operating system.

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

There is an article in the link I'm you provide at the end of this one

Read this Information from Microsoft:

"Avoid scams to phone for tech support.

http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Don't be fooled of unsolicited calls. Don't provide personal information.

Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

See you soon

Tags: Windows

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