Photo Story 3 crashes when previewing recorded audio or while "Audio Mixer" during save

I use Photo Story 3 on a 32-bit Windows 7 computer (I actually tested on several machines of Win7 32 (business & professional) of various brands & manufacturers).  All of the documentation I found said that Photo Story 3 SHOULD work.  As long as I do not use the microphone to record, that's fine, but if I do (and I NEED to), it crashes when I saw the clip or the finals of the registration phase "audio mixer".

I followed all of the suggestions I found online.  I tried to run it in WinXP SP3 compatibility mode.  I tried to run it as an administrator.  I tried them both at the same time.  Nothing seems to work!  I even went as far as deleting (OK, deactivation) Windows Media Player & Center as a recommended person.  I use Setup PStory.msi setup program Setup.exe only installs a version of a limited use of the trial that I can't use.  FWIW, I tried the limited version that comes with the setup.exe and experienced the same problems!  Can anyone shed some light on this for me?

Thanks for the suggestion. I have been in Event Viewer and took note of a conflict with a DivX codec installed last week. I uninstalled DIVX and rebooted.  It works fine now.

Apparently I have a problem with a DIVX player/converter/CODEX had installed and has been using the video of movies at home.

Thanks for the suggestion!  Solved!

Tags: Windows

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