Photoshop and first 14 elements evidence of eligibility of the student

I ordered the student edition of Photoshop and Premiere Elements of 14 of the Australian Adobe shop and tried to provide proof of eligibility without success.  The message in the billing section of history of the order has always said "we always treat your order.» It could take up to 24 hours. Please check back later. "on my Adobe account.   I ordered this November 10. It's been almost a week!  I have an order number and the number of new cases (presentation of photo ID) on the spot as the previous case I submitted disappeared from my account.

I tried to call, but apparently this kind of question is not justify a call.  It would be nice if the support pages provided clear information and do not send me round in circles looking for a response. This could have been resolved with a five-minute telephone conversation.  I am very frustrated with Adobe and their 'support '.

I just checked the details of the order and approved your application.

You can check the same thing on your side. It can take up to 2-4 hours to appear at your end.

Tags: Adobe

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