Photosmart HP 5510: Error with the same type of print cartridge black that I use for more than a year

Hello

For the last days I'm not able to print anything from my Photosmart 5510, because I get the error message "" Black - cartridge incompatible generation more "or 'cartridge for printers of older generation'." In addition, it does not give me option as before proceeding, in any case and I can't activate wireless. So, actually I have no printer at all. I reinstalled the driver but the same thing, after I did that and restarted a printer.

I've been ordering cartridges on eBay and Amazon for a few years now. They were not HP and printer always said to me that it is not genuine HP cartridge. I have no problem with notifications, as it prints well. I printed several pages of document .pdf only 4-5 days.  No problem at all. My ink level is very good, especially black, because I was always ordering the largest capacity I print a lot.

This problem started today (or I had knowledge about this today) and there is no doubt that something has changed between the time where I printed the last time and now. But it's pretty clear that HP wants me to buy original cartridges. Is it not enough that my laptop is HP, my printer is HP... I should have freedom to choose what ink to buy and where to buy it. It worked a few days ago and I checked the black cartridge, that I get the error message, has at least 50% of ink left in it. Because HP wants me to throw it away, because it's not authentic?

I'm really upset, because it is not a software, where we have to use the original permits. It's MY printer and I get to choose what cartridges I put in it, and where I buy my cartridges. If there answer like "it is not comapitble, etc.", well, it worked for a long time and printer tell me that there is problem with it. The problem with the cartridge just 'old generation '.

If HP conitinues to press like that, I'll never buy anything HP again.

Hello again Senahid77,

I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

If you are unfamiliar with the operation of the function of private messages of the Forum, this post has instructions.

Thanks again for your time.

See you soon,.

Tags: HP Printers

Similar Questions

  • Why msn and you except my password ect but not Windows Messenger? Why am I not ever able to Email from Windows mail Re an OX8ooCCCoD error code which is also my unique Windows no!; A mistake for more than a year, very fedup Windows

    AM very couldn't send Windows Mail or Messenger for more than a year angry. windows excuse is the error code to do with my server. the error code is your reference, not mine!  Im very disopointed not being able to use the product directly to the description. GTE frustrated Windows defender blocking programs iv has spent £30, to try to correct the mistakes?   and still no better off?

    Submit all Live and Hotmail queries on the forum right here:

    Windows Live Solution Center
    http://windowslivehelp.com/

  • I just talked to xbox live and said me to communicate with you as you take money off mky account and I havnt used for more than a year now, I'd like a refund

    Hi I was wondering if some body would contact me on my account that I havnt used more than a year, I would like a refund on that because I'm not happy at all, you get 15 pounds a month and I really carnt afford this, if someone could give me a ring on (deleted) I would be grateful thank you

    Hi laurabramley,

    For any questions about Xbox Live, please see the following link for Xbox support:

    http://support.Xbox.com/en-us/

    Thanks for posting your question in the Microsoft answers Forum

  • After hosting my site created with adobe muse on a ftp server, can I change my site on muse adobe later and update it on this same server ftp with the same domain name and do not have to pay for hosting again?

    After hosting my site created with adobe muse on a ftp server, can I change my site on muse adobe later and update it on this same server ftp with the same domain name and do not have to pay for hosting again?

    Yes, no extra accommodation payment is required. After editing your site and savings, click download file to the host of VTT... The info should auto fill with the same information that you used to download the site the first time. You can choose to download only files "changed" or "all files". Click OK and the old files will be overwritten.

  • We can share with the Community (related to oracle) document which can be useful for someone... ?

    Dear all,

    We can share with the Community (related to oracle) document which can be useful for someone... ? Is there a specific place, so that it... where, once that we download... our document is checked and published if it is deemed sufficiently credible... ?

    Thank you and best regards,

    Séverine Suresh

    Question has now moved to the space of the feedback from the community.

    The community provides for the possibility for members to upload documents to the content-> spaces of Documents in the workspace of each product (if available).  However, the feature is currently disabled for most members due to problems with spam, so only a few members (most of Oracle employees) have the necessary permissions to do this.

    The admin studying how they can implement something that would allow members to upload documents, etc., which also has some mechanism to prevent spam.

    There is an idea already created for this: allow users to create community Documents

    for the Admin provided details on their current attitude

  • I worked with a license for more than a year and a half. It should expire in October 2016 but my cc told me all of a sudden I do not have a license and my trial is over. How can I fix it

    I worked with a license for more than a year and a half. It should expire in October 2016 but my cc told me all of a sudden I do not have a license and my trial is over. How can I fix it

    Hello

    Your Forum ID associated email address shows no subscription associated with it. Make sure you use the right email address to connect to cc.

    You can also have a look at the following links for that matter.

    Stop Creative Cloud 2015 to return to the mode of trial

    The activation and deactivation of Adobe problems

    Adobe Creative products Cloud launch mode test on non-English operating systems

  • The media browser bug will be fixed? It has been more than a year.

    I participate in a class of training online through my Union and came across this bug. Research online, I know its been a problem for more than a year. Adobe has abandoned their responsibility to fix this bug? If not, has recently indicated where Adobe their establishment with her? I see that others are using workarounds, but I want to be able to see thumbnnails before I choose clips. A list is not an effective alternative for me.

    Mine don't jump back.

    Have you installed the latest version 6.0.3 for windows or for mac 6.0.2

  • The camera earthquake won't, Ive been using after effects for more than a year, perplexed absoloutley! Help

    OK, Exactley the description of what said...

    Ive been using AE for more than a year, but did not use wiggle cam because I was studying my course... I understand how it works I all click the stopwatch to null Position then wiggle (12.34) etc. (is that at the time?)

    But that when I RAM Preview does nothing nothing at all... I can't work on what could I possibly missed because Ive looked at a lot of tutorials and I do exactley what the guardian did but to no avail...

    SooOo bizzar and frustrated...

    IM thinking maybe something to do with information wiggle? or is it a lousy option I have to reset or something?

    Thank you!

    Do the film layer 3D. Problem should be solved. You have no 3D elements in the scene. The camera position has no effect on a 2D layer. It would also be useful if your null was 3D.

  • Temp jump drive/Flash drive strange - I've been using the player for more than a year - it is always 'J' - now, it's 'K' - I do not understand?

    USB key looks like 'K' - for more than a year he has functioned normally as 'J' like all the others - that means?

    Hello

    ·          The flash player works fine?

    ·          At connect any hardware device to the computer recently?

    The drive letters are usually dynamic. The drive letter available next is assigned once the device is connected.

  • Windows 7 Ultimate, tried to install the upgrade of windows 10, now, my computer tells me always that Windows 7 is not an authentic, computer copy for more than a year don't never had a problem before.

    Windows 7 Ultimate, tried to install the upgrade of windows 10, now, my computer tells me always that Windows 7 is not an authentic, computer copy for more than a year don't never had a problem before.

    I suggest that you run the Microsoft Genuine Advantage diagnostic tool in normal mode (not safe mode) and copy and paste the results into a response for further analysis:

    http://go.Microsoft.com/fwlink/?LinkId=52012

    Run the tool and when it ends, click the copy button, open a text such as Word or Notepad file and select Edit, paste. You can paste directly into an answer here. Open a response, right click and select Paste.

  • I subscribe to creative cloud for more than a year. I heard that after this year, I still want to be able to use the software. However, I would not be able to update until I subscribed again? What is its operation or? Thank you very much

    I subscribe to creative cloud for more than a year. I heard that after this year, I still want to be able to use the software. However, I would not be able to update until I subscribed again? What is its operation or? Thanks a lot now have a load of files I can not settle before I send them to the clients until I have shut down my business. Can anyone throw any light on the matter please?

    If you do not renew your subscription, you will have 30 days to use the programs as tests... and then they stop working

    A subscription is like rent a car... stop paying, and you stop driving

  • I got the CS6 for more than a year and now it says I left 24 days in my essay... Why? It was installed on my pc by my former professor who used his installs extra... it wasn't a trial.

    My teacher gave me that extra installation for PC for more than one year for the whole package CS6. Only a few days ago, I use InDesign and had an alert that I got at registration; now it tells me I have 24 days left on my trial period, or I have to buy it. It was a free installation that I had put on my PC in June, why that said that it is a trial which ends in 24 days, and what I can do to prevent this. I run a graphic design of my home business and this is ridiculous!

    First, you use an illegal copy... your teacher is allowed two activations on ITS computers, no one on his computer and on a computer that does not

    Second, Adobe no longer stand CS6... and certainly would not provide support for an illegal installation

    If you had even a demo version of any cloud program read below

    Note about what could happen https://forums.adobe.com/thread/1584746 can help

    - and https://forums.adobe.com/thread/1584746

    Everything that happens here, the only solution I can think of is to do a reinstall... which is not legal on your computer for the reason that I mentioned above

  • Games Crash with the same type of error (Hang type: 2048)

    Hi all

    I've known a lot of problems, especially with the same problem... Here is an example of the problem(please help) :

    Description
    A problem caused this program blocking interact with Windows.

    Signature of the problem
    Problem event name: AppHangB1
    Application name: UT3.exe
    Application version: 0.0.0.0
    Application timestamp: 49ad3bea
    Hang Signature: 6007
    Hanging Type: 2048
    The system version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Signing of additional blocking 1: f3fb2e04b99b75caf92b8088ab68a362
    Signature of blocking additional 2: 6 has 93
    Signing of additional blocking 3: b1fb7938a541433b91060c1e85575c65
    Signature of blocking additional 4:6007
    Signing of additional blocking 5: f3fb2e04b99b75caf92b8088ab68a362
    Signature of blocking additional 6: 6 has 93
    Signing of additional blocking 7: b1fb7938a541433b91060c1e85575c65

    This program was not useful at all... but thanks for your help anyway ^^

    everything what he problem is that 'delete unnecessary programs at startup '.

    Thank you once again :)

    My Web site: http://www.wix.com/redcobra/Mohammed-Al-Khatib-Portfoilio

  • I have a laptop Windows 7, which says it's the upgrade. It puts in place upgrade now page for more than 5-6 hours.

    * Original title: upgrade Windows 10

    I have a laptop Windows 7, which says it's the upgrade.  I leave work on the upgrade to Windows 10 on 2 different days and no luck.  It puts in place upgrade now page for more than 5-6 hours.  Any help?

    Jeff

    If the upgrade process sticks or does not respond to 99%, it is better to wait and do nothing for 5 to 6 hours. If there is still no progress to close the Wizard Windows 10 upgrade, restart the computer and try to upgrade following the tips detailed below.

    You are using an ethernet cable or wireless to connect your computer to the router? Wired ethernet is faster and more reliable for large downloads. An ethernet cable is a low-cost purchase.

    Disable your anti-virus software so that the upgrade.

    I suggest you to download the tool for creating Windows Media 10 ISO and make a place in upgrade.

    Download the update of Windows Media Player 10 tool creation build 10586:
    http://www.Microsoft.com/en-us/software-download/Windows10

    How to download an ISO using media tool:
    http://www.tenforums.com/tutorials/9230-Windows-10-ISO-download.html

    How to make a upgrade in Place using method 1:
    http://www.tenforums.com/tutorials/16397-repair-install-Windows-10-place-upgrade.html#step6

    If this does not work please provide more information for your issue to be diagnosed.

    Restart your computer and wait 20 minutes for the system to operate before you download information. When the review much, not Event Viewer log files all problems show in the period immediately after the computer has booted.

    Please provide a copy of your system information file. Type the system information in the search box above the Start button and press the ENTER key (alternative is select Start, all programs, accessories, System Tools, system information). Select file, Export and give the file a name noting where it is located. Not to place the cursor in the body of the report before exporting the file. The system creates a new information file system each time system information is available. You must allow a minute or two before the file is completely filled before exporting a copy. Please download the file to your OneDrive, to share with everyone and post a link here. If the report is in one language other than English, please indicate the language.

    Please download and share with everyone a new copy of your log System of your event viewer on your disc one and post a link here. It allows to avoid confusion if you delete all previous copies of the log files of your OneDrive.

    To access the system, log, select Start, Control Panel, administrative tools, Event Viewer, in the list on the left of the window, expand Windows logs and select System. Place the cursor on the system, select the Action in the Menu and record all events like (the evtx default file type) and give a name to the file. Do not offer not filtered files. Do not place the cursor in the list of reports before selecting the Action from the menu. Do not clear the logs so that you have a persistent problem.

    For assistance OneDrive see paragraph 9.3:

    http://www.gerryscomputertips.co.UK/MicrosoftCommunity1.htm

  • Windows 7 asks Me to format the Seagate FreeAgent external hard drive I've used for more than a month

    I used Seagate FreeAgent as my external hard drive for more than a month now, but recently I am unable to access Windows 7 asks me to format it to use it. Somehow I can format the HDD without losing my data?  Or does perform a work around?

    Hi NuVille,

    Before perform us any of the steps, first of all I suggest you to create a backup of the data stored in your external hard drive on another computer.

    To save the data, you can connect your external hard drive on another computer and copy all the files and folders on the other computer. Later, you can connect the external drive to the Windows 7 computer and try to run the disk error checking and check if that helps you solve the problem.

    Access the link below and follow the steps to check the drive for errors and fix it.
    http://Windows.Microsoft.com/en-us/Windows7/check-a-drive-for-errors

    After completing the disc you error checking, try to check if you can access the drive.

    If the steps above do not I suggest you try to format the hard drive. Access the link below and follow the steps to format the hard drive.
    http://Windows.Microsoft.com/en-us/Windows7/create-and-format-a-hard-disk-partition

    Note: there is no way to format without losing any data on the disk. Formatting the drive will erase all data.  This is why you must back up the data before formatting the hard drive.

    I hope this helps. Let us know the results.

    Thank you and best regards,

    Srinivas R Microsoft technical support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

Maybe you are looking for