Player Windows Media Player 11 in Windows XP is not playing dvd

I write on behalf of the client. Windows Media Player in Windows XP SP3 does not play the DVD. He plays sound, but no video.  The client used to be able to read the DVD on this computer (XP SP3), but now it doesn't.

Hello

I suggest you follow the troubleshooting steps form the article and check if it helps.

Troubleshooting DVD playback in the Windows Media Player for Windows XP

http://support.Microsoft.com/kb/306318

See also:

Resolution of the problems of reading in the Windows Media Player for Windows XP

http://support.Microsoft.com/kb/306317

Hope this helps

Tags: Windows

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