Please note that the quote/cart has already placed an order and cannot be changed.
Hi all
Currently, we are trying to create an order istore and doing so when you add an item to the cart, shopping cart throws the error "Please note that the quote/cart has already placed an order and cannot be changed. What happens with a single user. We created an order earlier and this was achieved convert quote to order. Now when we created a new this error pops up. Also, there is no record in the IBE_ACTIVE_QUOTES_ALL table for this user for any active carts. Please provide suggestions. I cleared the cache bounced the server istore and disconnected and connected and always the question already exists.
Thank you
Hello
Please confirm that there is no basket of assets
Confirm the data in ibe_active_quotes_all
SQL > select active_quote_id, order_header_id, quote_header_id
of ibe_active_quotes_all
where party_id = & partyid
and cust_account_id = & cust_id;
Select customer_id from fnd_user where user_name =
Select person_party_id in the fnd_user where user_name =
Select object_id from hz_relationship where subject_id =
Select cust_account_id in the hz_cust_accounts where party_id =
Confirm the data are synchronized in citing it table aso_quote_headers_all:
SQL > select order_id aso_quote_headers_all
where quote_header_id = & from above;
delete from ibe_active_quotes_all where party_id =
> This will remove the active cart of the user, so you can proceed to the next cart.
Tags: Oracle Applications
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Hi all
Please help with error - "Please note that the quote/cart has already placed an order and cannot be changed."
I am able to search for items in the store but when add to cart we get error "Please take note that the cart/quote has already been placed an order and cannot be changed."
We do not process returns in our iStore.
Thank you
Subin.
Okay, okay...
See if you have any folder for that user in the IBE_ACTIVE_QUOTES_ALL table, if so delete it and try again...
IBE_ACTIVE_QUOTES_ALL is used to store the current active cart of a user.
The user is identified by party_id cust_account_id reference HZ_PARTIES and the active carriage is identified by the quote_header_id referri
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