Pokémon GO in-app purchase does not

Hello

Something does not work with Pokémon GO in-app purchase on our iPhones. We have a family sharing put in place for 2 iTunes accounts: woman (iPhone SE) and husband (iPhone 6s), organizer of the family. We have all two beautiful little last released (not beta) versions of iOs. All our purchases worked for centuries and that they were using the credit card of the husband (VISA). Husband bought successfully in-app stuff in Pokémon GO, but woman buying does not work, it reflects the basic errors, something like "payment could not be done." See all the steps and combinations, I've tried:

1. Despite everything has worked in the past, we have checked that everything is configured correctly - credit card data are valid and verified and family sharing is OK. Tried to make a purchase - did not work.

2. next, we removed the woman from family and added it, tried again once - did not work.

3. then we removed the woman of family and tried to make a purchase with a credit card (MasterCard), card verification succeeded, but the in-app purchase did not

4. then we entered the husband the wife apple credit card account, card verification succeeded, but the in-app purchase still does not work.

It is very annoying and it seems now that the problem lies within the wife iTunes account, cause Pokémon works so the Bank also works... Guys do you have any idea what I might be missing? Or maybe its simply a bug and somebody has a solution for this?

Thank you!

Hello

Given the steps that you have already tried, I suggest you contact iTunes Support for assistance:

https://getsupport.Apple.com/

Tags: iTunes

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