POP UP INDICATING A. LOCATION OF THE MSI FILE IS MISSING. FILE SEEMS TO HAVE DISAPPEARED. HOW CAN I RESTORE IT?

ABOUT 2 MONTHS BACK I HAD PROBLEMS WITH AN HP PRINTER. AFTER SEVERAL ATTEMPTS, THE PROBLEM HAS BEEN RESOLVED THANKS TO HP. I NOW GET a POP - UP SHOW SMARTWEBPRINTING INSTALLER AND IT ALSO INDICATES THAT this FILE IS NOT FOUND: C:\DOCUME~1\David\LOCALS~1\Temp\7zS5F9F\setup\WebPrinting\ AND I leave THE POP up to OPEN MY INTERNET WINDOW. DOES ANYONE HAVE AN IDEA WHERE I CAN FIND THE SOFTWARE TO RESTORE OR CORRECT THIS PROBLEM? I'VE BEEN IN THE RESTORATION OF THE SYSTEM, BUT IT ALLOWS ONLY A MONTH AND I NEED BACK IN OCTOBER. ALSO, AFTER THIS TEST, I GET A POP UP MSCONFIG WHO SAYS I'M IN THE DIAGNOSIS. I OPEN IT AND IT SHOWS THAT I AM IN NORMAL MODE. HOW CAN I FIX IT?

Tritonzeus,

The error occurs in safe mode? See this article for instructions on how to enter safe mode: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true
The boot is designed to disable all startup, including your firewall. Once you have own dΘmarrΘ, the error should not appear. From there, you must enable a few entries start both until you have put your finger on what boot entry is initially setup.
Of course, since this was all caused after installing an HP printer, it may be a good idea to contact HP.

Cody C
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

Maybe you are looking for

  • How to find an old version of Firefox that I can download?

    I need my Norton toolbar to work with Fire Fox. I know that it works with 17.0.1, I'm on another computer. How can I download this older version?

  • MP3 player won't play not through the Mic - NB 550 d

    Hello MP3 player will not play to Mic Jack. Is it because I don't have DD Realtek Audio Manager Setup correctly? Also is it possible to play MP3 via a USB Port THX

  • Problems installing Windows 7 BootCamp

    I tried to install Windows 7 on my Mac mini but, I ran into the issue of my screen don't read not once it has restarted to perform the installation. I tried to move to a HDMI screen that seems to work, but the system is not responding to key and mous

  • LICENSE Application and app world

    Hi all It is the first time m features BB app world demand. Need a few more details: To submit any request to the BB app world, it is compulsury having EULA in application? As BB app world FAQ he mentioned - his recommonded to have a EULA in applicat

  • Carriers billing available for virtual goods?

    Hi all! I could not find in all documents in the Web site that are available carriers that are able to charge for virtual goods, and also, what percentage of the sale do they take I am especially interested to know the Latin American carriers that of