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• The Acrobat Pro DC scanner interface Windows OS TWAIN published since July 14,2015 update.

  The program Acrobat DC is more interface correctly with the scanner driver TWAIN of Windows since the update of July 14, 2015.

  My settings are:

  Windows 7 Pro 64 bit OS w / Service Pack 1.

  Adobe Acrobat Pro DC version 2015.006.300060.

  TWAIN driver scanner HP Scanjet 8350 using a HP Scanjet series version 1.0.10908.12014.

  Before the DC Acrobat 14 July 2015 update, the interface between the presets 'Create a PDF file using a scanner' has worked well. The selection 'Entry, sides' would work as selected, 'Front-end' would scan simplex and 'Both Sides' duplex scan. Since the update of July 14, 2015, if the predefined selection is 'Face' or ' the two parties, the output is always frontal (simplex).» This was also the case using the "Custom Scan" selection. The workaround for this inability to use presets for scanning two-sided problem is as follows. You must now use the "Custom Scan" selection. Under "Scan", select "Options." under 'Scanner Options - User Interface', select 'Native Interface of the Scanner Show '. In this window the 'Coast' selection will be irrelevant; However, the balance of the "Output" selection applies. Now select "Scan" in this window. The native scanner TWAIN interface opens now. Front or double-sided scanning / will be now selected as well as the colors, resolution, paper size and scan document of entry (dish or document feeder). Select "Scan" in the window of the native interface. The document will now analyse as selected, simplex or duplex, and the native interface window will close leaving the program open Acrobat DC. The scanned document will be treated more according to the options selected in the ' Custom Scan-output ' window YOU ARE NOW ABLE TO SCAN DUPLEX.

  Before update on July 14, 2015, would be sufficient to use the Scanner DC Acrobat presets for this. Now, no matter what the selection 'entry-Sides", the scan will be simplex. I understand that this update included integration of the use of 64-bit drivers TWAIN on a MAC system. This integration affected the Acrobat / scanner TWAIN interfacing? It is not the TWO. The interface has worked flawlessly before the update and now works only through a process of manual handling. I never needed to use the native scanner TWAIN interface for scanning and duplex in the older version of Acrobat Pro DC.

  I was buying Acrobat since the 1990s, the upgrade as newer versions release became available, and not what I expect from Adobe, or what should be accepted. Your update of July 14, 2015 has degraded user experience and functionality of the program. Please get this fixed.

  Thank you.

  Hi xrgdx,

  There is now a patch available, which fixes the problem of scanning front and back. Please visit: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-august-06-2015.html to download and apply the patch.

  Please let us know how it goes.

  Thank you

  -ashu

• Acrobat Pro 7 version on Window 7 64-bit system

  I recently updated my laptop a gateway 2005 XP on a HP Pavilion M7-1015dx Windows 7 version.  I disabled the Acrobat Pro version 7 bridge and installed on the HP.  After installation, the activation worked without difficulty, but every time I check the updates, I get the message "Reboot required" "you must reboot the system before you process multiple updates."  After several attempts and reboots, should what steps I take in order to get the updates?

  The download is probably appropriate. However, I suspect you'll ever AA7 for work in the 64-bit environment, at least without 32-bit compatibility setting. Do not expect AcroTray to work at all. If you AA7 work, you might have to change the printer driver to print to file and open it files in Distiller to get a PDF file. This is the process on a 32-bit computer for older versions of the AA. As far as I know, nobody has nothing more old than AA8 working on a 64-bit computer.

• Adobe Acrobat Pro XI license for Windows and Mac

  I have a license for Adobe Acrobat Pro XI (Using in Windows).  I intend to switch to Mac OS, will be the same key that I use to work for Windows on Mac OS?

  Hi Charles,

  Mac will have a different set of serial number.

  Concerning

  Stéphane

• Acrobat pro, I have a windows license, but am moving to an imac... How can I do this?

  for

  Acrobat pro, I have a windows license, but am moving to an imac... How can I do this?

  You can't get a serial number of Mac for a version of Windows in Acrobat 8. Version 8 is way too old.

  You will need to join the Cloud and get Acrobat or buy it outright.

• I can't open the Acrobat Pro XI after you install with my serial number.

  I can't open the Acrobat Pro XI after you install with my serial number on 8 to win. My daughter has a report due tomorrow.

  Thanks Rick

  Hi Rick,

  Could if it you please let me know what happens when you click on the Acrobat icon to launch it for the first time.

  You get the error message? If Yes, then please let me know by sharing the screenshot of the same so that I can analyze the problem.

  You can try to uninstall and then reinstall Acrobat XI from the below mentioned link:

  Download Acrobat products | Standard, Pro | DC, XI, X

  In the activation window that appears, use your serial number to activate the software.

  Then, try to start again and check.

  Let me know how it goes.

  Kind regards

  Ana Maria

• I have a mac with el capitan on it.  This computer is not going to used for the design, but I need Acrobat 9 put on.  I have Acrobat 9 on a CD, I slipped the file in my application folder and double click on the Acrobat pro icon, nothing happe

  I have a mac with el capitan on it.  This computer is not going to used for the design, but I need Acrobat 9 put on.  I have Acrobat 9 on a CD, I did drag the file in my folder of the application and double-click the Acrobat pro icon, nothing happens, I'm stuck.

  You must install, copy... and 9 version does not work with El Capitan

  Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)

  -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

  -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095 /

  -the guardian https://support.apple.com/en-au/HT202491

• I'm trying to download the Acrobat Pro iX. But the dowload is stuck at 42%

  I'm trying to download the Acrobat Pro iX, icloud. But the dowload is stuck at 42%. I don't know how to stop it or to continue.

  Hi Atul

  Thanks, yes I forgot like you I've been on OS 10.8. So I believe that it is not enough for the new acrobat. I change my OS to 10.10.3 I works.

  Thank you

  Valérie

• I installed the Acrobat Pro Xi. But I always had an error message "16".

  I installed the Acrobat Pro Xi. But I've always had a "16" error message, no matter how many times I uninstall and reinstall.

  I tried the steps that change the permissons Adobe PCD and SLStore. Does not.

  I also tried to use the tool of cleaning of adobe and re - install. Does not

  I thought of it on a Chinese forum. The only thing I need, is "run as administrators" for the first time.

• Have the disk for the Acrobat Pro disc. Installed, but only the trial opens

  Have the disk for the Acrobat Pro disc. Installed, but only the trial opens

  Hi clanhansen,

  Please enter the serial number purchased in the trial version to activate the software.

  To find the serial number, please visit: http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  Kind regards

  Rave

• Acrobat pro 6 works on Windows 8?

  Acrobat pro 6 works on Windows 8?

  Hi Al52288225

  Acrobat Pro 6 has not been tested with windows 8 windows because 8 did not exist when we started Acrobat 6... But yes you can give it a try, but its not recommended

• Re: Filled form fields not printing - using Acrobat Pro on Windows 10

  I have the same problem, except that there is no system of Mac involved. I've created a registration form to fill live events to a charitable organization for which I work and distributed. I had checked that filled in forms may be saved with their data, but I don't actually print a. Today, I downloaded the form inside and tried to print it. Fixed content of the form prints normally, but the content of the form fields is not printed. I have the print options configured to print 'Document and annotations', as suggested elsewhere. A test, I used Photoshop to open the file. It can be printed (default settings) with the fields filled in displayed as it should show. On my own system I open and print the latest version of Acrobat Professional. I also tried to print from another system, using Acrobat Reader DC - this has also led the white printing. Both systems are running Windows Update 10 anniversary. The original form (empty) can be downloaded from http://ncinvestiture.holysepulchre.net/images/regformnew.pdf. I can send you my completed form if you want to give me the necessary details.

  • Open the document in Acrobat Pro ms
  • use tools > form prepare
  • Double click on a form field
  • change the settings
  • continue with the next field

• Add the Date and time in PDF format when printing in Acrobat Pro ms

  Hello!

  I am trying to find a way to add a date stamp and time in a PDF file in Acrobat Pro ms when the document is printed. I found a great video on how to do it, but the version of Acrobat is older and the method no longer works.

  Old video version: https://acrobatusers.com/tutorials/how-to-add-a-date-stamp-to-a-form.

  The video lasts only 1.5 minutes and described what I need a t-shirt! I know that the process requires javascript, but I have no experience with this and need a very simple description of what I need to do (very, very basic if you please). As and for the record, I'm working on a Windows 7.

  mrsholliemae wrote:

  I am able to locate where to edit the document and the option "add text".

  ...

  Do not use it.

  Use the 'form to prepare' and add a text box.

• Unable to use printer Adobe Adobe Acrobat Pro 9 and 10 Windows

  I have an Adobe Acrobat 9 Pro, but since I updated to Windows 10 I can't use the Adobe printer. It seems to work and is printing OK, but the file is not saved correctly. Properties of the printer looks OK for me and no upgrade is available.

  I can see the file printed in the library for quick access but cannot open it. This occurs when you print from the web, but when you print from MS Word, everything crashes.

  When you use the clean window PDF printer everything works, but then I can't name the file...

  \Thomas M

  Just for printing the PDF files, you can use the free player, you do not have Acrobat for that.

• Installation of Adobe Acrobat Pro XI on PC Windows 10 - Patch problem

  Hello

  A quick check of my Adobe account reveals that I purchased Abobe Acrobat IX (9) Pro in 2010, and then either purchased or upgraded to XI (11) Pro level in 2013.  These were installed on a PC running Windows 7.  I recently bought a PC running Windows 10 / 64-bit and want to reinstall Pro XI.  I did a fresh download of the installer Pro XI.  However, when I tried to install it, I get an error message saying "this patch package could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. "Can someone help me solve this?  Some things to note:

  • I'm not sure if the XI (11) Pro in 2013 was a completely new software package or just an upgrade of the IX (9) Pro software.  If the latter, I should install IX (9) first Pro?
  • I am currently using the Microsoft Edge browser that comes with the PC running Windows 10.  I don't know if it meets the conditions for the installation of XI (11) Pro https://helpx.adobe.com/acrobat/kb/system-requirements-acrobat-family-products.html.

  Thank you

  Unfortunately, it did not work.  I opted for a subscription to Adobe Acrobat Pro DC which has installed without any problem and seems to work correctly.